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2023 | z. 184 Współczesne zarządzanie = Contemporary Management | 559-573
Tytuł artykułu

Measurement and Taxonomy of Counterproductive Work Behaviors

Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Purpose: The aim of the article is to identify the dimensions of counterproductive work behaviors. Design/methodology/approach: The article presents results of a questionnaire-based survey conducted among 385 working students of a private college of higher education in July 2021. The starting point was division into five categories of counterproductive work behaviors. The dimensions have been investigated in a iterative process. Findings: An important conclusion is certain departure from the recreated dimensions in comparison with the five-factor model of counterproductive behaviors proposed by Spector. Thus, there appears physical aggression as a separately interpreted factor. Research limitations/implications: Participation in the survey was voluntary. This limits representativeness. It is worth drawing attention to the basic limitation of this research, which is changeability of organizational behaviors at the time of connecting them with, among others, social acceptance (or a lack of such acceptance) or encouragement (or a lack of encouragement) of counterproductive work behaviors. Social implications: A disregard for societal norms leads to antisocial behavior. All described behaviors contain a degree of malevolency that directly affects interpersonal behavior. Practical implications: Measurement and taxonomy of the multifaceted, negative phenomenon which detrimental behaviors in organizations are, seem indispensable in order to work out effective methods of preventing such acts. This will have a flow-on effect in regards to performance at work. Originality/value: Original contribution of the content to the body of knowledge. The results of this study encourage further discussion on physical aggression as a separately interpreted factor. (original abstract)
Twórcy
  • WSB Merito University Wroclaw
  • Opole University of Technology
Bibliografia
  • 1. Baka, Ł., Derbis, R., Walczak, R. (2015). Psychometryczne właściwości Kwestionariusza Zachowań Kontrproduktywnych CWB-C [Psychometric properties of the Counterproductive Behavior Questionnaire CWB-C]. Czasopismo Psychologiczne, 21(2), pp.163-174. DOI: 10.14691/CPPJ.21.2.163
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  • 3. Barbaranelli, C., Fida, R., Gualandri, M. (2013). Assessing counterproductive work behaviuor. A study on the dimensionality of CWB-Checklist. Testing, Psychometrics, Methodology in Applied Psychology, 20, pp.235-248. DOI: 10.4473/TPM20.3.3
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  • 6. Carpenter, N.C., Whitman, D.S., Amrhein, R. (2021). Unit-level counterproductive work behavior (CWB): A conceptual review and quantitative summary. Journal of management, 47(6), pp. 1498-1527. DOI: 10.1177/01492063209788
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  • 16. O'Boyle, E.H., Forsyth, D.R., Banks, G.C., McDaniel, M.A. (2012). A meta-analysis of the Dark Triad and work behavior. A social exchange perspective. Journal of Applied Psychology, 97, pp. 557-579. DOI: 10.1037/a0025679
  • 17. Penney, L.M., Spector, P.E. (2005). Job stress, incivility, and counterproductive workplace behavior (CWB): The moderating role of negative affectivity. Journal of Organizational Behavior, 26(5), pp. 777-796. DOI:10.1002/job.33
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  • 19. Ramli, A.H. (2019). Work environment, job satisfaction and employee performance in health services. Business and Entrepreneurial Review, 19(1), pp. 29-42. DOI: 10.25105/ber.v19i1.5343
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  • 22. Salgado, J.F. (2002). The big five personality dimensions and counterproductive behaviors. International Journal of Selection and Assessment, 10, pp.117-125. DOI:10.1111/1468-2389.00198
  • 23. Siswanti, Y., Tjahjono, H.K., Hartono, A., Prajogo, W. (2020). Leader-member exchange in mediating interpersonal justice and informational justice climate toward counterproductive work behavior. Journal of Southwest Jiaotong University, 55(4). DOI: 10.35741/issn.0258-2724.55.4.8
  • 24. Spector, P.E., Fox, S., Penney, L.M., Bruursema, K., Goh, A., Kessler, S. (2006). The dimensionality of counterproductivity: Are all counterproductive behaviors created equal? Journal of Vocational Behavior, 68, pp.446-460. DOI:10.1016/j.jvb.2005.10.005
  • 25. Spector, P.E., Fox, S., Domagalski, T. (2006). Emotions, violence and counterproductive work behavior. In: E.K. Kelloway, J. Barling, J.J. Hurrell (Eds.), Handbook of workplace violence (pp. 29-46). Thousand Oaks, CA: SAGE. DOI: 10.4135/9781412976947.n3
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  • 27. Wiernik, B.M., Ones, D.S. (2018). Ethical employee behaviors in the consensus taxonomy of counterproductive work behaviors. International Journal of Selection and Assessment, 26(1), pp. 36-48. DOI: 10.1111/ijsa.12199
  • 28. Zubaidah, M.A.S., Ng, S.I., Ho, J.A., Murali, S. (2019). A review on counterproductive work behavior (CWB) and EVLN coping strategy model amongst flight attendants. International Journal of Academic Research in Business and Social Sciences, 9(10), pp. 118-138. DOI: 10.6007/IJARBSS/v9-i10/6468
Typ dokumentu
Bibliografia
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