Usage of Public Financial Support Services, Entrepreneurial Orientation and Sme Performance: the Case of Malaysia

• Autorzy: Mohd Nor Hakimin Bin Yusoff , Fakhrul Anwar Zainol , Mohamad Ismail , Jati Kasuma , Dio Caisar Darma
• Języki publikacji: EN

Abstrakty

EN

SMEs have received much recognition as they continue to be the backbone in the development and economic growth of nations. This study intended to investigate how the entrepreneurial orientation moderates the relationship between the utilization of the financial support services and the firm's performance. This study used Structural Equation Modeling to evaluate the impact of financial support services on SME performance. The sample for this study involved SMEs in Malaysia. The result indicates that financial support services significantly associated with the firms' performance and entrepreneurial orientation failed to influence significantly the relationship between the usage of the services and the performance. The findings of this study could be useful for the government business support services providers to enhance further the quality of services and will provide an understanding of how effectively the characteristics of SMEs related to entrepreneurial orientation would help increase the effectiveness of the support services. (original abstract)

Słowa kluczowe

PL

Orientacja przedsiębiorcza; Usługi finansowe; Małe i średnie przedsiębiorstwa; Wsparcie finansowe

EN

Entrepreneurial orientation; Financial services; Small business; Financial support

• Czasopismo: e-Finanse
• Rocznik: 2021
• Tom: 17
• Numer: nr 4
• Strony: 12-26

Twórcy

autor

Mohd Nor Hakimin Bin Yusoff

• Universiti Malaysia Kelantan, Malaysia

autor

Fakhrul Anwar Zainol

• Universiti Sultan ZainalAbidin, Malaysia

autor

Mohamad Ismail

• Universiti Malaysia Kelantan, Malaysia

autor

Jati Kasuma

• UniversitiTeknologi Mara (Sarawak Branch), Malaysia

autor

Dio Caisar Darma

• Sekolah Tinggi Ilmu Ekonomi Samarinda, Indonesia

Bibliografia

• Adamson, I. (2000). Management Consultant Meets a Potential Client for the First Time: The Pre-Entry Phase of Consultancy in SMEs and The Issues of Qualitative Research Methodology. Qualitative Market Research: An International Journal, 3(1), 17-26.
• Alvarez-Torres Francisco, J., Lopez-Torres Gabriela, C., Schiuma, G. (2019). Linking Entrepreneurial Orientation to SMEs' Performance: Implications for Entrepreneurship Universities. Management Decision, 57(12), 3364-3386. doi:10.1108/MD-11-2018-1234.
• Arshed, N., Carter, S., Mason, C. (2014). The Ineffectiveness of Entrepreneurship Policy: Is Policy Formulation To Blame? Small Business Economics, 43(3), 639-659. doi:10.1007/s11187-014-9554-8.
• Baron, M.R., Kenny, A.D. (1986). The Moderator-mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations. Journal of Personality and Social Psychology, 51(6), 11731182.
• Barry, A., Philip, M., Nick, T. (2014). Strategies for Catching a Snark: SME Entrepreneurs and their Perceptions of Business Advisers. Paper presented at the Colloqium on Entrepreneurial and Small Business Marketing, "Sustainability, Entrepreneurial Marketing and Marketing Practice in SMEs", Birmingham.
• Bennett, R.J., Robson, P.J.A. (1999). The Use of External Business Advice by SMEs in Britain. Entrepreneurship & Regional Development, 11(2), 155-180. doi:10.1080/089856299283245.
• Berry, J.A., Sweeting, R., Goto, J. (2006). The Effect of Business Advice on the Performance of SMEs. Journal of Small Business and Enterprise Development, 13(1), 33-47.
• Bin Yusoff, M.N.H., Al Mamun, A., Ibrahim, M.D., Hassan, H. (2018). Measuring and Comparing Functional Business Skills and Knowledge Among Asnaf Community in Malaysia. Economics and Sociology, 11(2), 229-247.
• Bin Yusoff, M. N. H., Zainol, F. A. (2012). Antecedents to the Utilisation of the Government Business Support Services: A Literature Review. International Business Research, 5(11).
• Blackburn, R., Carey, P., Tanewski, G. (2018). Business Advice by Accountants to SMEs: Relationships and Trust. Qualitative Research in Accounting & Management, 15(3), 358-384.
• Che Mat, Z., Bin Yusoff, M.N.H., Zainol, F.A., Afthanorhan, A. (2020). Risk-taking Propensity Personality of Women Entrepreneurs in Malaysia. Journal of Critical Reviews, 6(7), 1214-1221.
• Chin, W.W. (Ed.) (2010). How to Write Up and Report PLS Analyses. Texas: Springer Handbooks of Computational Statistics.
• Cohen, J. (1988). Statistical Power Analysis for the Behavioral Sciences (2 ed.): Lawrence Erlbaum Associates.
• Cravo, T.A., Piza, C. (2019). The Impact of Business-support Services on Firm Performance: a Meta-analysis. Small Business Economics, 53(3), 753-770. doi:10.1007/s11187-018-0065-x.
• Fornell, C., Lacker, D.F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, XVIII(February), 39-50.
• Hair, F.J., Ringle, M.C., Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet. Journal of Marketing Theory and Practice, 19(2), 139-151.
• Henseler, J., Christian, R.M., Sinkovics, R.R. (2009). The Use of Partial Least Squares Path Modelling in International Marketing. New Challenges to International Marketing Advances in International Marketing, 20, 277-319.
• Henseler, J., Fassot, G. (2010). Testing Moderating Effects in PLS Path Models: An Illustration of Available Procedures. In V. E. Vinzi, W. W. Chin, J. Henseler, H. Wang (Eds.), Handbook of Partial Least Squares: Concepts, Methods and Applications. New York: Springer.
• Keh, H.T., Nguyen, T.T.M., Ng, H.P. (2007). The Effect Of Entrepreneurial Orientation and Marketing Information On The Performance of SMEs. Journal of Business Venturing, 22, 592-611.
• Kitchenham, A.B., Pfleeger, S.L. (2002). Principles of Survey Research: Part 3: Constructing a Survey Instrument. AGM SIGNSOFTSoftware Engineering Notes, 27(2), 20-24.
• Kraaijenbrink, J., Spender, J.C., Groen, A.J. (2010). The Resource-based View: A Review and Assessment of its Critique. Jounal of Management, 36(1), 349-372.
• Krasniqi, B.A. (2007). Barriers to Entrepreneurship and SME Growth in Transition: The Case of Kosova. Journal of Developmental Entrepreneurship, 12(1), 71-94.
• Kumar, N., Al Mamun, A., Ibrahim, M.D., Bin Yusoff, M.N.H. (2018). Entrepreneurial Orientation and Antecedents of Low-Income Household Heads in Kelantan, Malaysia. Journal of International Studies, 11(1), 140-151.
• Lean, J., Down, S., Sadler-Smith, E. (1998). The Nature of The Client-Personal Business Advisor Relationship within Business Link. Journal of Small Business and Enterprise Development, 6(1), 80-99.
• Lewis, K., Massey, C., Ashby, M., Coetzer, A., Harris, C. (2007). Business Assistance for SMEs: New Zealand Owner-managers Make Their Assessment. Journal of Small Business and Enterprise Development, 14(4), 551-566.
• Moha Asri, A. (1999). Pembangunan Industri Kecial dan Sederhana. Kuala Lumpur: Utusab Publications & Distributors Sdn Bhd.
• Mole, K. (2016). The Value of Business Advice. Retrieved from Warwick University.
• Park, S., Lee, I.H., Kim, J.E. (2020). Government Support and Small- and Medium-sized Enterprise (SME) Performance: the Moderating Effects of Diagnostic and Support Services. Asian Business & Management, 19(2), 213-238. doi:10.1057/s41291-019-00061-7.
• Penrose, E. (2009). The Theory of The Growth of The Firm (4 ed.): Oxford University Press.
• Prasanna, R., Jayasundara, J., Naradda Gamage, S.K., Ekanayake, E., Rajapakshe, P., Abeyrathne, G. (2019). Sustain-ability of SMEs in the Competition: A Systemic Review on Technological Challenges and SME Performance. Journal of Open Innovation: Technology, Market, and Complexity, 5(4), 100. doi:10.3390/joitmc5040100.
• Rahman, A.N., Yaacob, Z., Mat Radzi, R. (2016). The Challenges Among Malaysian SME: A Theoretical Perspective. World Journal of Social Sciences, 6(3), 124-132.
• Ramsden, M., Bennet, R.J. (2005). The Benefit of External Support to SMEs. "Hard" Versus "Soft" Outcomes and Satisfaction Levels. Jounal of Small Business and Enterprise Development, 12(2), 227-243.
• Rauch, A., Wiklund, J., Lumpkin, G.T., Frese, M. (2009). Entrepreneurial Orientation and Business Performance: An Assessment of Past Research and Suggestion for the Future. Entrepreneurship Theory and Practice (May, 2009), 761-787.
• Robson, J.A.P., Bennet, J.R. (2000). SME Growth: The Relationship with Business Advice and External Collaboration. Small Business Economics, 15(3), 193-208.
• Ropega, J. (2011). The Reasons And Symptoms Of Failure In Sme. International Advances In Economic Research, 17 (4). doi:10.1007/S11294-011-9316-1.
• Schaper, M., Vollery, T. (2004). Entrepreneurship and Small Business: A Pacific Rim Perspectives: John Wiley & Sons Australia Ltd.
• Sciglimpaglia, D., Welsh, H.B.D., Harris, L.M. (2013). Gender and Ethnicity in Business Consulting Assistance: Public Policy Implications. Journal of Entrepreneurship and Public Policy, 2(1), 80 - 95.
• Stanger, M.J. A. (2004). Gender-comparative Use of Small Business Training and Assistance: A Literature Review. Education + Training, 46(8/9), 464 - 473.
• Tajeddini, K., Martin, E., Ali, A. (2020). Enhancing Hospitality Business Performance: The Role of Entrepreneurial Orientation and Networking Ties in a Dynamic Environment. International Journal of Hospitality Management, 90, 102605. doi:10.1016/j.ijhm.2020.102605.
• Tam, K.C., Chong, A.L., Yee, A.S., Tham, J.K. (2019). Critical Success Factors for Malaysian SMEs and Large Companies in Commercializing Universities' R&D Outputs. Asian Journal of Innovation and Policy, 8(3), 362-377. https://doi.org/10.7545/AJIP.2019.83.362.
• Tehseen, S., Johara, F., Halbusi, H.A., Islam, M.A., Fattah, F.A. (2021). Measuring Dimensions of Perceived Business Success Among Malaysian and Bangladeshi SME Owners. Rajagiri Management Journal, Vol. ahead-of-print, No. ahead-of-print. https://doi.org/10.1108/RAMJ-05-2021-0045.
• Tenenhaus, M., Vinzi, V.E., Chatelin, Y.M., Lauro, C. (2005). PLS Path Modelling. Computational Statistics & Data Analysis, 48(1), 159-205.
• Watson, J. (2010). The Association Between Networking and Performance SME Performance Separating Myth from Reality (pp. 101-115). Massachusetts: Edward Elgar Publishing Limited.
• Wiklund, J. (1999). The Sustainability of the Entrepreneurial Orientation-performance Relationship. Entrepreneur-ship Theory and Practise, 24(1), 37-48.
• Xiang, D., Worthington Andrew, C. (2017). The Impact of Government Financial Assistance on the Performance and Financing of Australian SMEs. Accounting Research Journal, 30(4), 447-464. doi:10.1108/ARJ-04-2014-0034.
• Xiang, D., Worthington, C. A. (2016). The Impact of Government Financial Assistance on the performance and financing of Australian SMEs. Accounting Research Journal, 30(4), 447-446.
• Yatim, N.H., Rusuli, M.S., &Yatim, N. A. (2019). The effect of Government Intervention on the sustainable Competitive Advantage Among SMEs in Malaysia. International Journal of Modern Trends in Business Research, 2(8), 15-22.
• Zaato, S.G., Ismail, M., Uthamaputhran, S., Owusu-Ansah, W. (2020). The Impact of Entrepreneurial Orientation on SMEs Performance in Malaysia: the Role of Social Capital and Government Support Policies. Jurnal Manajemen Kewirausahaan, 22(2), 99-114. https://doi.org/10.9744/jmk.22.2.99-114.
• Zahra, S.A. (1993). A Conceptual Model of Entrepreneurship as Firm Behavior: A Critique and Extension. Entrepreneurship Theory and Practice, 17(4), 5-21.

Identyfikatory

DOI

10.2478/fiqf-2021-0024