The Impact of the Pandemic (COVID-19) on Globalization - The Perspective of Electronic Commerce

• Autorzy: Witold Chmielarz , Marek Zborowski , Alicja Fandrejewska

Warianty tytułu

Wpływ pandemii (COVID-19) na globalizacji z perspektywy handlu elektronicznego

• Języki publikacji: EN

Abstrakty

EN

Purpose: The objective of this article is to examine the impact of e-commerce and m-commerce on broadly perceived globalization factors before and during the COVID-19 pandemic in the opinion of customers. Design/methodology/approach: The CAWI method was used with the participation of individual, active internet users from both periods. The differences between the results were analyzed using the distance indices: city distance and Euclidean distance. The data from March 2020 (before the pandemic) and from December 2020 (during the pandemic) were used as the basis for comparisons. Findings: The findings point to increasing diversification in the product/services range and the growing number of goods and services purchased abroad. There occur much smaller differences with regard to infrastructure factors which have a direct influence on foreign e-commerce. Also, in the respondents' opinions, greater popularity and more frequent use of international commerce solutions during the pandemic is treated as a factor which supports the development of globalization. The main observed changes during the COVID-19 pandemic are infrastructure changes (staying at home, remote learning, remote work, etc.) and an extend and standardized approach to e-commerce. The second equally important effect is the shift from desktop computers to mobile devices. Research limitations/implications: The limitation resulted from the research sample obtained in the academic environment. Students are a group supporting the globalization processes, where e-business solutions are widely used, but their purchases of products/services, including foreign goods, are often limited due to lack of funds. Originality/value: The original value of the article is the identification and specification of the main factors supporting globalization in Poland during the COVID-19 pandemic from the point of view of electronic commerce.(original abstract)

Słowa kluczowe

PL

Handel elektroniczny; Globalizacja; COVID-19; Pandemia; Handel

EN

e-commerce; Globalization; COVID-19; Pandemic; Trade

• Czasopismo: Problemy Zarządzania
• Rocznik: 2021
• Tom: 19
• Numer: nr 3 (93) Pandemic-related Changes and Challenges
• Strony: 53-72

Twórcy

autor

Witold Chmielarz

• University of Warsaw, Poland

autor

Marek Zborowski

• University of Warsaw, Poland

autor

Alicja Fandrejewska

• University of Warsaw, Poland

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Identyfikatory

DOI

10.7172/1644-9584.93.3