Nowa wersja platformy, zawierająca wyłącznie zasoby pełnotekstowe, jest już dostępna.
Przejdź na https://bibliotekanauki.pl

PL EN


Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
2021 | nr 1 (59) | 9-33
Tytuł artykułu

Merchandising Rules for Shelf Space Allocation with Horizontal and Vertical Positions

Warianty tytułu
Zasady przydzielania miejsca w pionie i poziomie produktom na półkach sklepowych
Języki publikacji
EN
Abstrakty
Techniki wizualnej prezentacji produktu na sklepowej półce mogą zmaksymalizować atrakcyjność produktu, zapewnić dobrą sprawność działania sklepu, przyciągnąć nowych klientów, a w konsekwencji zwiększyć dochody sprzedawcy. Różne techniki pozwalają łatwiej wyróżnić własny produkt na tle konkurencji. Opisane badania miały na celu sprawdzenie praktycznych metod wizualnej prezentacji produktu wpływających na preferencje klientów dotyczące odwiedzania sklepu i dokonywania w nim zakupów. Praca przedstawia wgląd w możliwości wdrożenia przez sprzedawców technik wizualnej prezentacji produktu w celu zwiększenia zysków. Autorka zaproponowała strukturę i model alokacji miejsca na sklepowych półkach, które obejmują ograniczenia wizualnej prezentacji produktu, w tym układ sklepu i ruch klientów w poszczególnych alejkach, różne poziomy półek (ze szczególnym uwzględnianiem półki na poziomie wzroku klienta) oraz segmenty półkowe, na których należy umieszczać produkty szybko zbywalne i regionalne. Wyniki badań mogą stanowić element strategicznego zarządzania kategorią produktów w handlu detalicznym. (abstrakt oryginalny)
EN
Retail visual merchandising techniques can maximize product attractiveness, create good store performance, attract more customers to the store, and as a result, they help to increase the retailer's profit. These strategies make it easier for category managers to differentiate their products from other competitors. This study aimed to investigate the practical visual merchandising methods that influence customer preference of visiting a store and making purchases there. It provides interesting insights into the techniques of how retailers could deploy visual merchandising into the daily tasks to increase profit. The author proposed the framework and the shelf space allocation model, which includes visual merchandising constraints including store layout and traffic, aisles with regard to traffic direction; different shelf levels (special attention is given to the most profitable eye-level shelf); and shelf segments where convenience and local products should be placed. The results of the study could be a part of strategic category management in the retail business. (original abstract)
Rocznik
Numer
Strony
9-33
Opis fizyczny
Twórcy
  • Wroclaw University of Economics and Business, Poland
Bibliografia
  • Aghazadeh, S. (2005). Layout strategies for retail operations: A case study. Management Research News, 28(10), 31-46.
  • Ali Soomro, Dr. Y., Abbas Kaimkhani, S., and Iqbal, J. (2017). Effect of visual merchandising elements of retail stores on consumer attention. Journal of Business Strategies, 11(1), 21-40.
  • Anic, I.-D., Radas, S., and Lim, L. K. S. (2010). Relative effects of store traffic and customer traffic flow on shopper spending. The International Review of Retail, Distribution and Consumer Research, 20(2), 237-250
  • Asghar, M. (2011). Impacts of shelf space and other product cues on the selection of FMCG products in grocery store. Retrieved from https://www.diva-portal.org/smash/get/diva2:832136/ FULLTEXT01.pdf
  • Avais, A., and Yaqoob, G. (2010). Importance of shelf space. (Master thesis). Umeå School of Business.
  • Bai, R., and Kendall, G. (2005). An investigation of automated planograms using a simulated annealing based hyper-heuristics. Operations Research/Computer Science Interfaces Series, 32, 87-108.
  • Baker, J., Grewal, D., and Parasuraman, A. (1994). The influence of store environment on quality inferences and store image. Journal of the Academy of Marketing Science: Official Publication of the Academy of Marketing Science, 22(4), 328-339.
  • Beemer, C. B. (2003). Where have all the shoppers gone? Chain Store Age, 79(1), 22.
  • Behera, M. P., and Mishra, V. (2017). Impact of store location and layout on consumer purchase behavior in organized retail. Anvesha, 10(1), 10-21.
  • Bemmaor, A. C., and Mouchoux, D. (1991). Measuring the short-term effect of in-store promotion and retail advertising on brand sales: A factorial experiment. Journal of Marketing Research, 28(2), 202-214.
  • Benjamapornkul, R., Rakthin, S., and Punnakitikashem, P. (2016). The impact of visual merchandising management on customer attraction in retail stores. UTCC International Journal of Business & Economics, 8(1), 135-149.
  • Bhattacharjee, C. (2013). Visual merchandising. Phagwara: Lovely Professional University. Retrieved from http://ebooks.lpude.in/management/mba/term_4/DMGT552_VISUAL_ MERCHANDISING.pdf
  • Bianchi-Aguiar, T. (2015). The retail shelf space allocation problem: New optimization methods applied to a supermarket chain (PhD thesis). Faculdade de Engenharia da Universidade do Porto.
  • Bianchi-Aguiar, T., Silva, E., Guimarães, L., Carravilla, M. A., Oliveira, J. F., Amaral, J. G., Liz, J., and Lapela, S. (2016). Using analytics to enhance a food retailer's shelf-space management. Interfaces, 46(5), 424-444.
  • Bitner, M. J. (1992). Services capes: The impact of physical surroundings on customers and employees. Journal of Marketing, 56(2), 57-71.
  • Botsali, A. R. (2016). Retail facility design considering product exposure (Ph.D. dissertation). Wright State University.
  • Burke, R. R. (2006). The third wave of marketing intelligence. In Retailing in the 21st century: Current and future trends (pp. 113-125). Berlin Heidelberg: Springer.
  • Buttle, F. (1984). Retail space allocation. International Journal of Physical Distribution & Logistics Management, 14(4), 3-23.
  • Cant, M. C., and Hefer, Y. (2013). Visual merchandising displays - functional or a waste of space in apparel retail stores? Gender & Behaviour, 11(1), 5336-5341.
  • Caruso, W., Corsi, A. M., Bogomolova, S., Cohen, J., Sharp, A., Lockshin, L., and Tan, P. J. (2018). The real estate value of supermarket end-caps: Why location in-store matters. Journal of Advertising Research, 58(2), 177-188.
  • Chandon, P., Hutchinson, J. W., Bradlow, E. T., and Young, S. H. (2009). Does in-store marketing work? Effects of the number and position of shelf facings on brand attention and evaluation at the point of purchase. Journal of Marketing, 73(6), 1-17.
  • Chandra, U. (2014). Merchandising. Rai technology university. Engineering minds. Retrieved from http://164.100.133.129:81/econtent/Uploads/Merchandising.pdf
  • Choubey, N. (2017). Floor layout optimization using genetic algorithm. International Journal of Current Research, 9(07), 53529-53533.
  • Cil, I. (2012). Consumption universes based supermarket layout through association rule mining and multidimensional scaling. Expert Systems with Applications, 39(10), 8611-8625.
  • Dapin, M. (2007). Shelf importance. Sydney Morning Herald. Retrieved from https://www.smh.com. au/business/smallbusiness/shelf-importance-20090619-cp6b.html
  • Davies, J., and Tilley, N. (2004). Interior design: Using the management services approach in retail premises. Journal of Managing Services, 48(7), 10-13.
  • Desrochers, D., and Nelson, P. (2006). Adding consumer behavior insights to category management: Improving item placement decisions. Journal of Retailing, 82(4), 357-365.
  • Dréze, X., Hoch, S. J., and Purk, M. E. (1994). Shelf management and space elasticity. Journal of Retailing, 70(4), 301-326.
  • Drexler, D., and Souček, M. (2017). The level of shelves and space solution as one of the key factors for consumer attention. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 65(5), 1679-1686.
  • Dujak, D., Kresoja, M., and Franjković, J. (2017). Space management in category management: A comparative analysis of retailers in the subcategory of pickled and preserved vegetables. Strategic Management, 22(1), 60-72.
  • Düsterhöft, T., Hübner, A., and Schaal, K. (2020) A practical approach to the shelf-space allocation and replenishment problem with heterogeneously sized shelves. European Journal of Operational Research, 282(1), 252-266.
  • Ebster, C., and Garaus, M. (2011). Store design and visual merchandising: Creating store space that encourages buying (1st edition). New York, NY: Business Expert Press.
  • Elbers, T. (2016). The effects of in-store layout and shelf designs on consumer behavior. Retrieved from http://edepot.wur.nl/369091
  • Flamand, T., Ghoniem, A., and Maddah, B. (2016). Promoting impulse buying by allocating retail shelf space to grouped product categories. Journal of the Operational Research Society, 67(7), 953-969.
  • Flamand, T., Ghoniem, A., Haouari, M., and Maddah, B. (2018). Integrated assortment planning and store-wide shelf space allocation: An optimization-based approach. Omega, 81(C), 134-149.
  • Gabrielli, V., and Cavazza, N. (2014). The influence of in-store product holders on orientation towards the product and on purchase intention. The International Review of Retail, Distribution and Consumer Research, 24(3), 311-327.
  • Gertin, T. (2012). Maximizing the cost of shortest paths between facilities through optimal product category locations (Master thesis). George Mason University.
  • Ghoniem, A., Flamand, T., and Haouari, M. (2016). Optimization-based very large-scale neighborhood search for generalized assignment problems with location/allocation considerations. Informs Journal on Computing, 28(3), 575-588.
  • Gijsbrechts, E., Campo, K., and Goossens, T. (2003). The impact of store flyers on store traffic and store sales: A geo-marketing approach. Journal of Retailing, 79(1), 1-16.
  • Grewal, D., Levy, M., Mehrotra, A., and Sharma, A. (1999). Planning merchandising decisions to account for regional and product assortment differences. Journal of Retailing, 75(3), 405-424.
  • Hansen, J. M., Raut, S., and Swami, S. (2010). Retail shelf allocation: A comparative analysis of heuristic and meta-heuristic approaches. Journal of Retailing, 86(1), 94-105.
  • Harris, J. (2012). Retail Merchandiser, 53(4), 82-83.
  • How to revamp your visual merchandising. (2007). Souvenirs, Gifts, & Novelties, 46(5), 200-215.
  • Hübner, A., and Schaal, K. (2017). Effect of replenishment and backroom on retail shelf-space planning. Business Research, 10(1), 123-156.
  • Hubrechts, L., and Kokturk, B. (2012). Effects of visual merchandising on young consumers' impulse buying behaviour. Journal of Consumer Research, 5(2), 23-34.
  • Hui, S. K., Bradlow, E., and Fader, P. (2011). An integrated model of grocery store shopping path and purchase behavior. SSRN Electronic Journal. Retrieved from https://doi.org/10.2139/ssrn.960960
  • Inman, J. J., Winer, R. S., and Ferraro, R. (2009). The interplay among category characteristics, customer characteristics, and customer activities on in-store decision making. Journal of Marketing, 73(5), 19-29.
  • Kacen, J. J., Hess, J. D., and Walker, D. (2012). Spontaneous selection: The influence of product and retailing factors on consumer impulse purchases. Journal of Retailing and Consumer Services, 19(6), 578-588.
  • Kaltcheva, V. D., and Weitz, B. A. (2006). When should a retailer create an exciting store environment? Journal of Marketing, 70, 107-118.
  • Katrandjiev, H., and Velinov, I. (2014). Online visual merchandising: Structural elements and optimization for apparel web stores. Retrieved from https://pdfs.semanticscholar.org/313c/c26d0036f98ae6daa66f7d7c598c0a5c5850.pdf
  • Kerfoot, S., Davies, B., and Ward, P. (2003). Visual merchandising and the creation of discernible retail brands. International Journal of Retail & Distribution Management, 31(3), 143-152.
  • Lam, S., Vandenbosch, M., and Pearce, M. (1998). Retail sales force scheduling based on store traffic forecasting. Journal of Retailing, 74(1), 61-88.
  • Larson, R. (2006). Core principles for supermarket aisle management. Journal of Food Distribution Research, 37(1), 101-105.
  • Larson, J. S., Bradlow, E. T., and Fader, P. S. (2005). An exploratory look at supermarket shopping paths. International Journal of Research in Marketing, 22(4), 395-414.
  • Liu, S., Melara, R., and Arangarasan, R. (2007). The effects of store layout on consumer buying behavioral parameters with visual technology. Journal of Shopping Center Research, 14(2), 63-72.
  • Lombart, C., Labbé-Pinlon, B., Filser, M., Antéblian, B., and Louis, D. (2018). Regional product assortment and merchandising in grocery stores: Strategies and target customer segments. Journal of Retailing and Consumer Services, 42, 117-132.
  • Lu, Y., and Seo, H. B. (2015). Developing visibility analysis for a retail store: A pilot study in a bookstore. Environment and Planning B: Planning and Design, 42(1), 95-109.
  • Massara, F., and Pelloso, G. (2006). Investigating the consumer-environment interaction through image modelling technologies. International Review of Retail, Distribution and Consumer Research, 16(5), 519-531.
  • Mattila, A. S., and Wirtz, J. (2008). The role of store environmental stimulation and social factors on impulse purchasing. Journal of Services Marketing, 22(7), 562-567.
  • Mowrey, C. H., Parikh, P. J., and Gue, K. R. (2019). The impact of rack layout on visual experience in a retail store. INFOR, 57(1), 75-98.
  • Nedungadi, P. (1990). Recall and consumer consideration sets: Influencing choice without altering brand evaluations. Journal of Consumer Research, 17(3), 263-276.
  • Ozcan, T., and Esnaf, S. (2013). A discrete constrained optimization using genetic algorithms for a bookstore layout. International Journal of Computational Intelligence Systems, 6(2), 261-278.
  • Randhawa, K., and Saluja, R. (2017). Does visual merchandising have an effect on consumer impulse buying behavior? Journal of General Management Research, 4(2), 58-71.
  • Retail management. (2015). Retrieved from https://www.tutorialspoint.com/retail_management/retail_management_tutorial.pdf
  • Rodrigues, B., Lim, A., and Qian, Z. (2002). A heuristic for shelf space decision support in the retail industry (American Conference on Information Systems AMCIS 2002 Proceedings. Research Collection Lee Kong Chian School of Business).
  • Russell, G. J., and Kamakura, W. A. (1997). Modeling multiple category brand preference with household basket data. Journal of Retailing, 73(4), 439-461.
  • Saeed, S. A. (2015). Impact of lighting as a visual merchandising tool on consumer's purchase behaviour. Pakistan Business Review, 430-443.
  • Shankar, V., Inman, J. J., Mantrala, M., Kelley, E., and Rizley, R. (2011). Innovations in shopper marketing: Current insights and future research issues. Journal of Retailing, 87(Supplement 1), 29-42.
  • Sigurdsson, V., Saevarsson, H., and Foxall, G. (2009). Brand placement and consumer choice: An in- -store experiment. Journal of Applied Behavior Analysis, 42(3), 741-745.
  • Smith, P., and Burns, D.J. (1996). Atmospherics and retail environments: The case of the "power aisle". International Journal of Retail & Distribution Management, 24(1), 7-14.
  • Suher, J., and Sorenson, H. (2010). The power of atlas: Why in-store shopping behavior matters. Journal of Advertising Research, 50(1), 21-29.
  • Supply Chain Management and Advanced Planning. (2005). Supply chain management and advanced planning. Springer-Verlag.
  • Turley, L. W., and Milliman, R. E. (2000). Atmospheric effects on shopping behavior: A review of the experimental evidence. Journal of Business Research, 49(2), 193-211.
  • Uotila, V., and Skogster, P. (2007). Space management in a DIY store analysing consumer shopping paths with data-tracking devices. Facilities, 25(9-10), 363-374.
  • Valenzuela, A., and Raghubir, P. (2009). Center of orientation: Effect of vertical and horizontal shelf space product position. ACR North American Advances, 36, 100-103.
  • Van Nierop, E., Fok, E. D., and Franses, P. H. (2008). Interaction between shelf layout and marketing effectiveness and its impact on optimizing shelf arrangements. Marketing Science, 27(6), 1065- -1082.
  • Various practices of visual merchandising - their impact on the store image and customer perspective (Chapter No. 4). Retrieved from https://shodhganga.inflibnet.ac.in/bitstream/10603/18574/9/09_ chapter%204.pdf
  • Varley, R. (2001). Retail product management: Buying and merchandising. Retrieved from https://epdf. pub/retail-product-management-buying-and-merchandising.html
  • Visual merchandising guidelines. (2013). Retrieved from https://www.anythinklibraries.org/sites/default/files/imce_uploads/anythink_merchandising_guidelines_final_100113.pdf
  • Vrechopoulos, A. P., O'Keefe, R. M., Doukidis, G. I., and Siomkos, G. J. (2004). Virtual store layout: An experimental comparison in the context of grocery retail. Journal of Retailing, 80(1), 13-22.
  • Walters, R. G., and MacKenzie, S. B. (1988). A structural equations analysis of the impact of price promotions on store performance. Journal of Marketing Research, 25(1), 51-63.
  • Warren, M. (2005). Visual merchandising. National Petroleum News, 97(9), 20-27.
  • Weber, F. D., and Schütte, R. (2019). State-of-the-art and adoption of artificial intelligence in retailing. Digital Policy, Regulation and Governance, 21(3), 264-279.
  • White, E. (2012). Visual merchandising and window displays. Retrieved from https://www.bristol.gov. uk/documents/20182/33207/Toolkit%20visual%20merchandising.pdf/1fcc8aec-1ea4-4bbd-8e61- -cf927cf41054
  • Wongkitrungrueng, A., Valenzuela, A., and Sen, S. (2018). The cake looks yummy on the shelf up there: The interactive effect of retail shelf position and consumers' personal sense of power on indulgent choice. Journal of Retailing, 94(3), 280-295.
  • Wright, B. L. (2013). The elements of visual merchandising, 20/20, 40(13), 105-108.
  • Wu, J., Kim, A., and Koo, J. (2015). Co-design visual merchandising in 3D virtual stores: A facet theory approach. International Journal of Retail and Distribution Management, 43(6), 538-560.
  • Yapicioglu, H., and Smith, A. E. (2011). Retail space design considering revenue and adjacencies using a racetrack aisle network. IIE Transactions, 44, 446-458
Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171637615
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.