Szczupłe zarządzanie w akademickich jednostkach e-learningowych - ramy koncepcyjne

• Autorzy: Bartłomiej Gładysz , Izabela Maleńczyk

Warianty tytułu

Lean Management in Academic E-learning Units - a Conceptual Framework

• Języki publikacji: PL

Abstrakty

EN

The goal of the article is to present an original framework for lean management areas in academic e-learning units (AEU). State of the art was prepared to analyse knowledge and relations between lean management and AEU. The characteristic of AEU has been sketched and the framework being a merger of lean higher education (HE) and lean IT has been proposed. Lean HE and lean IT have been discussed and analysed in the context of usability for AEU. The list (categorised as for lean manufacturing) of HE- and IT-oriented wastes has been presented considering application for AEU, considering a three-fold viewpoint (administration, teachers/researches, students) and depicting possible areas for improvement actions. The novelty of the proposed framework is the focus on lean HE and lean IT, as IT is the core of AEU. The framework emerged from subjective observations of the authors (grounded in a long history of Humboltian/hybrid higher education model, later the Bologna process) and literature analysis (grounded in a long history of using Anglo-Saxon university model). Therefore, it still needs field research for validation. Nevertheless, it may be considered by AEU as a proposal of a conceptual framework and the starting point for lean management initiatives. (original abstract)

Słowa kluczowe

PL

Odchudzone zarządzanie; Zdalne nauczanie; Szkolnictwo wyższe; Badania ankietowe; Wyniki badań

EN

Lean management; e-learning; Higher education; Questionnaire survey; Research results

• Czasopismo: Przegląd Organizacji
• Rocznik: 2019
• Numer: nr 8
• Strony: 25-33

Twórcy

autor

Bartłomiej Gładysz

• Politechnika Warszawska

autor

Izabela Maleńczyk

• Politechnika Warszawska

Bibliografia

• [1] 100% Effective (2015), The 8 Wastes in HE, bit. ly/2U7XCv8, data dostępu: 06.04.2019 r.
• [2] Alshish M.G., Hashim N.L. (2010), A Business Processes Reference Model for Course Document Management for Supporting Programme Accreditation, Proceeding of the 3rd International Conference on Information and Communication Technology for the Moslem World (ICT4M) 2010, Jakarta, pp. A46-A51, https://ieeexplore.ieee.org/ document/5971883, doi: 10.1109/ICT4M.2010.5971883, access date: 06.04.2019.
• [3] Axelos (2017), What is ITIL Best Practice? bit.ly/2eckdBZ, access date: 06.04.2019.
• [4] Ballard G., Howell G. (2003), Lean Project Management, "Building Research & Information", Vol. 31, No. 2, pp. 119-133.
• [5] Balzer W.K. (2010), Lean Higher Education, Productivity Press, New York.
• [6] Bell S., Orzen M. (2016), Lean IT, Productivity Press, New York.
• [7] Belvedere V., Cuttaia F., Rossi M., Stringhetti L. (2019), Mapping Wastes in Complex Projects for Lean Product Development, "International Journal of Project Management", Vol. 37, No. 3, pp. 410-424.
• [8] Blank S., Euchner J. (2018), The Genesis and Future of Lean Startup: An Interview with Steve Blank, "Research- Technology Management", Vol. 61. No. 5, pp. 15-21.
• [9] CSU (2019), Higher Education Process Reference Model, csu.edu.au/special/wpp/resources/reference-model, access date: 06.04.2019.
• [10] Cherrafi A., Garza-Reyes J.A., Kumar V., Mishra N., Ghobadian A., Elfezazi S. (2018), Lean, Green Practices and Process Innovation: A Model for Green Supply Chain Performance, "International Journal of Production Economics", Vol. 206, pp. 79-92.
• [11] Dragan M., Ivana D., Arba R. (2014), Business Process Modeling in Higher Education Institutions, "Procedia Economics & Finance", Vol. 16, pp. 95-103.
• [12] Emiliani M.L. (2015a), Lean Teaching, CLBM, eBook.
• [13] Emiliani M.L. (2015b), Lean University, CLBM, eBook.
• [14] Garza-Reyes J.A., Villarreal B., Kumar V., Diaz-Ramirez J. (2018), A Lean-TOC Approach for Improving Emergency Medical Services (EMS) Transport and Logistics Operations, "International Journal of Logistics Research and Applications", Vol. 22, No. 3, pp. 1-20.
• [15] Gładysz B. (2019a), Lean w magazynowaniu i transporcie - zasady, straty, techniki, [w:] R. Knosala (red.), Inżynieria zarządzania. Cyfryzacja produkcji. Aktualności badawcze 1, PWE, Warszawa, s. 385-395.
• [16] Gładysz B. (2019b), Lean w magazynowaniu i transporcie - analiza możliwości zastosowania, [w:] R. Knosala (red.), Inżynieria zarządzania. Cyfryzacja produkcji. Aktualności badawcze 1, PWE, Warszawa, s. 397-403.
• [17] Gładysz B. (2019c), Zastosowanie wybranych technik lean management w projektach informatycznych, "Przegląd Organizacji", Nr 1, s. 53-60.
• [18] Gładysz B., Jarzębowska E. (2018), International Project- -oriented Training of Engineers Based on the Example of the European Engineering Team, "e-mentor", Vol. 74, No. 2, pp. 63-72.
• [19] Hafey R.B. (2016), Lean Safety, [in:] T.H. Netland, D.J. Powell (eds.), The Routledge Companion to Lean Management, Routledge, New York, pp. 98-105.
• [20] Hofer S., Naeve J. (2017), The Application of Lean Management in Higher Education, "International Journal of Contemporary Management", Vol. 16, No. 4, pp. 63-80.
• [21] Jin K., Kachroo M. (2010), Making the University Admission Decision Making Process Lean, [in:] M. Iskander, V. Kapila, M.A. Karim (eds.), Technological Developments in Education and Automation, Springer, Cham, pp. 259-263.
• [22] Kovalova M., Turcok L. (2014), The Importance of Business Process Modelling in Terms of University Education, "International Journal of Scientific & Technology Research", Vol. 3, No. 12, pp. 111-117.
• [23] Krafcik J. (1998), Triumph of the Lean Production Systems, "Sloan Management Review", pp. 41-52, lean.org/downloads/ MITSloan.pdf, access date: 06.04.2019.
• [24] Kundu G., Manohar B. (2012), A Unified Model for Implementing Lean and CMMI for Services Best Practices, "Asian Journal on Quality", Vol. 13, No. 2, pp. 138-162.
• [25] Kundu G., Manohar B. (2015), How do the Practitioners Perceive Relevancy of Lean Practices in IT Support Services? "TQM Journal", Vol. 27, No. 5, pp. 648-668.
• [26] LHE (2019), Lean HE? leanhe.org/lean-he, access date: 06.04.2019.
• [27] Locher D. (2017), Lean Office and Service Simplified, Productivity Press, eBook.
• [28] Maciąg J. (2016), Uwarunkowania wdrożenia koncepcji lean service w polskich szkołach wyższych, "Zarządzanie Publiczne", Vol. 33, Nr 1, s. 51-64.
• [29] Maciąg J. (2018), Kultura Lean Management w polskich szkołach wyższych (wyniki badań pilotażowych), "Nauka i Szkolnictwo Wyższe", Vol. 51, Nr 1, s. 69-95.
• [30] Maleńczyk I., Gładysz B. (2019), Academic E-learning in Poland: Results of a Diagnostic Survey, "International Journal of Research in E-learning" (w druku).
• [31] Maleńczyk I., Gładysz B., Marciniak S. (2019), Wybrane aspekty ekonomiki e-learningu, "e-mentor", Nr 1(78), s. 25-38.
• [32] Marshall S. (2010), A Quality Framework for Continuous Improvement of E-learning: The E-learning Maturity Model, "Journal of Distance Education", Vol. 24, No. 1, pp. 143-166.
• [33] Maskell B.H. (2016), Lean Accounting, [in:] T.H. Netland, D.J. Powell (eds.), The Routledge Companion to Lean Management, Routledge, New York, pp. 153-164.
• [34] Murphy S.A. (2009), Leveraging Lean Six Sigma to Culture, Nurture, and Sustain Assessment and Change in the Academic Library Environment, "College Research & Libraries", Vol. 70, No. 3, pp. 215-226.
• [35] Navas H.V.G., Cruz Machado V. (2016), Lean Teaching Experiences in Universidade NOVA de Lisboa and the TRIZ-LEAN Model, [in:] A. Alves, S. Flumerfelt, F.J. Kahlen (eds.), Lean Education: An Overview of Current Issues, Springer, Cham, pp. 67-76.
• [36] OASIS (2019), OASIS SOA-RM TC, oasis-open.org/, access date: 21.07.2019.
• [37] OECD (2016), Innovating Education and Educating for Innovation, OECD, Paris.
• [38] Ohno T. (1988), Toyota Production Systems, Productivity, Portland.
• [39] Orzen M., Paider T. (2016), The Lean IT Field Guide, CRC, Boca Raton.
• [40] Pillai A., Pundir A., Ganapathy L. (2014), Improving Information Technology Infrastructure Library Service Delivery Using an Integrated Lean Six Sigma Framework, "Journal of Software Engineering and Applications", Vol. 7, pp. 483-497.
• [41] Poppendieck M., Poppendieck T. (2007), Implementing Lean Software Development: From Concept to Cash, Addison- Wesley, Stoughton.
• [42] Rivera T. (2010), How and Why to Create Value Stream Maps for Software Engineering Projects, "IBM Developer- Works", ibm.co/2U2F7Ee, access date: 06.04.2019.
• [43] Rodriguez P., Partanen J., Kuvaja P., Oivo M. (2014), Combining Lean Thinking and Agile Methods for Software Development, 47th HICCS, pp. 4770-4779.
• [44] Seufert S., Lechner U., Stanoevska K. (2002), A Reference Model for Online Learning Communities, "International Journal on E-learning", Vol. 1, No. 1, pp. 43-55.
• [45] Svensson C., Hvolby H.H. (2012), Establishing a Business Process Reference Model for Universities, "Procedia Technology", Vol. 5, pp. 635-642.
• [46] Suarez-Barraza M.F., Smith T., Dahlgaard-Park S.M. (2012), Lean Service: A Literature Analysis and Classification, "Total Quality Management & Business Excellence", Vol. 23, No. 3-4, pp. 359-380.
• [47] Villalba-Diez J., Ordieres-Mere J., Molina M., Rossner M., Lay M. (2018), Lean Dendrochronology: Complexity Reduction by Representation of KPI Dynamics Looking at Strategic Organizational Design, "Management and Production Engineering Review", Vol. 9, No. 4, pp. 3-9.
• [48] Wang X., Conwoy K., Cawley O. (2012), "Leagile" Software Development: An Experience Report Analysis of the Application of Lean Approaches in Agile Software Development, "Journal of Systems and Software", Vol. 85, No. 6, pp. 1287-1299.
• [49] Womack J.P., Jones D.T. (1996), Lean Thinking, Free, New York.

Identyfikatory

DOI

10.33141/po.2019.08.04