Importance of ISO 9001:2000 Standard for Buyer-Supplier Relationships

• Autorzy: Jarmila Šalgovičová , Matej Bílý

Warianty tytułu

Znaczenie normy ISO 9001:2000 dla stosunków kupujący-dostawca

• Języki publikacji: EN

Abstrakty

EN

Buyer-supplier relationship, both formal and informal, is perhaps the most frequent of all relationships as it concerns all of us: we enter it several times a day, whether consciously or unconsciously. It occupies the pages of daily press, lawsuit records and is the source of satisfaction or dissatisfaction of either party, concerning products, services, recreation and professional activities. Its successful course can markedly contribute to profit, while its failure can ruin the supplier or buyer's organisation. This article lists several facts concerning the application of ISO 9001:2000 standards of quality management systems contributing to customer's satisfaction(fragment of text)

Słowa kluczowe

PL

Normy ISO 9001; Relacje dostawca-odbiorca

EN

ISO 9001; Supplier-recipient relations

• Czasopismo: Intercathedra
• Rocznik: 2006
• Numer: nr 22
• Strony: 164-166

Twórcy

autor

Jarmila Šalgovičová

• Slovak University of Technology

autor

Matej Bílý