Mapping and Modeling of Internal Business Processes

• Autorzy: Peter Trebuňa , Miriam Pekarčíková
• Języki publikacji: EN

Abstrakty

EN

Business process mapping refers to activities involved in defining exactly what a business entity does, who is responsible, to what standard a process should be completed and how the success of a business process can be determined. Once this is done, there can be no uncertainty as to the requirements of every internal business process. A business process illustration is produced. The first step in gaining control over an organization is to know and understand the basic processes.(original abstract)

Słowa kluczowe

PL

Zarządzanie; Klient

EN

Management; Customer

• Czasopismo: Intercathedra
• Rocznik: 2012
• Numer: nr 28(1)
• Strony: 91-95

Twórcy

autor

Peter Trebuňa

• Technical University of Košice

autor

Miriam Pekarčíková

• Technical University of Košice

Bibliografia

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