Offshore Business Process Outsourcing

• Autorzy: Janette Retová , Attila Pólya
• Języki publikacji: EN

Abstrakty

EN

This paper focuses on the relatively new growing industry of offshore business process outsourcing, which has provided developing countries with literate language and information technology skilled workforce with an excellent global business opportunity. The main advantages to business process outsourcing, cost versus quality and other reasons for choosing offshore outsourcer and the challenge of high industry attrition rates are briefly analysed here.

Słowa kluczowe

EN

Business process outsourcing (BPO); offshore outsourcing; information and communication technologies (ICT); globalization; e-work

• Wydawca: Sciendo
• Czasopismo: Studia Commercialia Bratislavensia
• Rocznik: 2011
• Tom: 4
• Numer: 15
• Strony: 451-457

Daty

wydano

2011-01-01

online

2011-12-25

Twórcy

autor

Janette Retová

• Faculty of Commerce, Department of Business Information Technology, University of Economics in Bratislava, Dolnozemská cesta 1, 852 35 Bratislava

autor

Attila Pólya

• Faculty of Commerce, Department of Business Information Technology, University of Economics in Bratislava, Dolnozemská cesta 1, 852 35 Bratislava

Bibliografia

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Identyfikatory

DOI

10.2478/v10151-011-0009-9