Using digital tools to improve operational processes in the architectural spaces of a hospital’s outpatient department

• Autorzy: Ben Saeed, Waleed , Adas, Yasser , Almaimani, Ayad

Warianty tytułu

PL

Wykorzystanie narzędzi cyfrowych do ulepszenia procesów operacyjnych w przestrzeniach architektonicznych polikliniki szpitalnej

• Języki publikacji: EN PL

Abstrakty

EN

Congestion is a significant problem affecting the operational processes of a hospital’s outpatient department (OPD). Congestion especially affects the OPD’s architectural space, due to the increased number of patients. Recently, digital tools have been used in healthcare systems to reduce congestion and help the OPD improve its operational processes; one of these tools is the virtual examination room. However, patients still need to be examined by physicians in the OPD, and digital tools alone cannot solve all the problems that congestion creates. The authors of this paper conducted a study that offers a new way to alleviate congestion in the OPD by combining physical and digital solutions to increase OPD efficiency and optimize its operational processes. The study created an alternative operational plan that adds virtual examination rooms to reduce congestion. This plan allows the OPD to increase the number of physical and virtual examination rooms by almost 110% and increase the number physically and virtually examined patients by 153% each day. The plan also redesigns some architectural spaces at the OPD to enhance the environment and match the hospital’s requirement for authorized bodies.

PL

Przestoje są poważnym problemem, który dotyczy procesów operacyjnych poliklinik szpitalnych (PS). Dotyczy on zwłaszcza przestrzeni architektonicznych PS, z uwagi na zwiększoną ilość pacjentów. W ostatnim czasie użyto narzędzi cyfrowych w systemach opieki zdrowotnej, aby zmniejszyć przestoje i ułatwić polepszanie procesów operacyjnych w PS; jednym z takich narzędzi jest wirtualny pokój badań. Niemniej jednak pacjenci wciąż muszą być przebadani przez lekarzy w PS i narzędzia cyfrowe same w sobie nie rozwiążą wszystkich problemów, które powodują przestoje. Autorzy niniejszego artykułu przeprowadzili badanie, które oferuje nowy sposób złagodzenia przestojów w PS poprzez połączenie fizycznych i cyfrowych rozwiązań, które zwiększają sprawność PS i optymalizują procesy operacyjne. Zaproponowano alternatywny plan operacyjny, który dodaje wirtualne pokoje badań celem zmniejszenia przestojów. Plan ten pozwala PS na zwiększenie ilości fizycznych i wirtualnych pokojów badań o niemal 110% oraz na zwiększenie dziennej ilości przebadanych fizycznie i wirtualnie pacjentów o 153%. Plan przewiduje przeprojektowanie wnętrz architektonicznych PS, aby polepszyć środowisko i dostosować szpital do wymogów autoryzowanych instytucji.

Słowa kluczowe

PL

cyfryzacja; przestrzeń architektoniczna; wirtualny pokój badań; poliklinika szpitalna; PS; plan operacyjny; sprawność; klinika wirtualna

EN

digitalization; architectural space; virtual examination room; outpatient department; OPD; operational plan; efficiency; virtual clinic

• Czasopismo: Teka Komisji Urbanistyki i Architektury Oddział PAN w Krakowie
• Rocznik: 2023
• Tom: T. 51
• Strony: 339--357
• Opis fizyczny: Bibliogr. 38 poz., rys., wykr., zdj.

Twórcy

autor

Ben Saeed, Waleed

• King Abdulaziz University, Faculty of Architecture and Planning, Department of Architecture,

autor

Adas, Yasser

• King Abdulaziz University, Faculty of Architecture and Planning, Department of Architecture,

autor

Almaimani, Ayad

• King Abdulaziz University Faculty of Architecture and Planning Department of Architecture,

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Identyfikatory

DOI

10.24425/tkuia.2023.148982