The rate of growth in terms of the changes of dynamics in logistics is due to the development in services, including physical, information and financial flows, important for the entities of numerous economic sectors. The contemporary logistics not only has to catch up with the current changes, but also, in many cases, it must get ahead of them, meeting the expectations of its clients. A constant element of the logistics activity should be both the investigation and forecasting of the changes. A growing complexity of business processes in the globalised economy, based on knowledge in the business environment with complex corporate relations, makes the managers support the decision-making processes using state-of-the-art information technology (IT) tools. An essential supporting role is fulfilled by the integrated management systems, ensuring a cohesion and control of the internal and external processes performance in the enterprise operation. The article aims at presenting the role of integrated management systems, considered as tools supporting business logistics processes. It demonstrates the specificity of the operation of a selected economic organization, which makes the management apply unitary measures. With the development of integrated systems in mind - and using the example of the case study - the solutions were demonstrated, the aim of which is to effectively support the management of purchases, supplies and maintenance within the department in the enterprise under study, especially the logistics processes. An essential element of the research is the role of innovativeness in the logistics development, including the implementation of the latest teleinformation technology solutions.