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Identification of human resource risk by managers and employees through the lens of the COVID-19 pandemic

Gołembski Marcin, Skowron-Mielnik Beata, Wojtkowiak Grzegorz

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2022

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z. 155

83--100

EN

Purpose: The main purpose of the paper is to identify the gap between the risks indicated by managers at the beginning of the pandemic and some selected actual challenges. Design/methodology/approach: The text includes both a literature review and the authors’ own study consisting of two parts. The first one deals directly with how companies manage risk. The study used a descriptive form that was completed by managers in the first half of 2020. The second part of the study was conducted using the CAWI method and concerned the evaluation of remote working from the perspective of employees. The particular value of combining these surveys is the possibility to compare risk management with the actual risk. External reports were also used to comment on the results. Findings: Research findings concerning the risks identified at the beginning of the pandemic and the attempt to assess them through the prism of the opinions of employees who worked under pandemic conditions indicate that technology will be an important aspect of many components of the HR function in the future. Thus, it can be accepted that the technological aspect (including the increasing use of IT at work) should be more widely taken into account by employers in the HR risk management methodologies. It is useful to carry out ex-post analysis in risk management methodologies in order to improve the methods of risk identification. Research limitations/implications: The research results presented and the statements put forward are certainly subject to limitations. As mentioned earlier, many of the indications are region- or sector-specific, and a detailed assessment of risk management must be carried out using case study methods. The conclusions arrived at should therefore be treated in a directional manner. However, this does not change the fact that the pandemic itself is certainly a regional as well as a universal issue and poses similar challenges to all. Practical implications: Pointing to the application aspect of the study results, it is worth noting that COVID-19 effects or market changes are conducive to the creation of new standards in the field of human resources risk and the promotion of sustainable use of human capital. The research methodology can be used to analyse the phenomenon of HR risk in organisations, and the research results can be a valuable contribution to building the mentioned standards in organisations. Social implications: Work on new types of risk should also have a positive impact on human capital construction. Further advances in knowledge in this area will be particularly important as it is estimated that the challenges of work organisation (including remote working) in times of pandemic will stay for long time. Originality/value: This paper addresses the issue of HR risk management in the face of the pandemic and the development of remote working. The research problem being identified is whether the pandemic situation gives rise to new areas of HR risk and whether the experiences of this period should influence the way risk is managed in the future.

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Corporate social responsibility and essential factors of personnel risk management in SMEs

Rozsa Zoltan, Belas Jaroslav Jr., Khan Khurram Ajaz, Zvarikova Katarina

Polish Journal of Management Studies

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2021

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Vol. 23, No. 2

449--463

EN

Properly designed Corporate Social Responsibility (CSR) programs can significantly enhance SMEs’ stakeholders’ relationships. The article aims to understand SMEs managers’ and owners’ perceptions of CSR’s impact on personnel risk management in V4 countries (Czech Republic, Hungary, Poland and Slovakia). The online survey was conducted from September 2019 to April 2020 based on a sample of 1,585 respondents. The research questions were validated using descriptive statistics, the Chi-square method and the Z-score. The findings indicate that “CSR positive entrepreneurs” significantly consider people to be the essential company capital; therefore, the entrepreneurs are more optimistic about the intensity of personnel risk, they are more optimistic about the error rate of their employees, and they more highly evaluate employees’ efforts to increase performance. The novelty of the article lies primarily in its contribution to the understanding of CSR practices in SMEs. Firstly, it sheds new light on the mechanisms linking CSR and employee outcomes in SMEs, which is still not widely researched. Secondly, the study elaborates on CSR activities’ relevance in the SMEs’ context and perspective on making CSR policy effective.

PL

Odpowiednio zaprojektowane programy społecznej odpowiedzialności biznesu (CSR) mogą znacząco poprawić relacje z interesariuszami MŚP. Celem artykułu jest zrozumienie postrzegania przez menedżerów i właścicieli MŚP wpływu CSR na zarządzanie ryzykiem personalnym w krajach V4 (Czechy, Węgry, Polska i Słowacja). nkieta internetowa została przeprowadzona od września 2019 r. do kwietnia 2020 r. na próbie 1585 respondentów. Pytania badawcze walidowano za pomocą statystyki opisowej, metody Chi-kwadrat i Z-score. Wyniki wskazują, że „przedsiębiorcy pozytywni w zakresie CSR” istotnie uważają ludzi za podstawowy kapitał irmy; dlatego przedsiębiorcy bardziej optymistycznie oceniają intensywność ryzyka personalnego, bardziej optymistycznie oceniają poziom błędów swoich pracowników i wyżej oceniają wysiłki pracowników na rzecz zwiększenia wydajności. Nowość artykułu polega przede wszystkim na jego wkładzie w zrozumienie praktyk CSR w MŚP. Po pierwsze, rzuca nowe światło na mechanizmy łączące CSR i wyniki pracowników w MŚP, które wciąż nie są szeroko badane. Po drugie, w badaniu omówiono znaczenie działań CSR w kontekście MŚP oraz perspektywę skuteczności polityki CSR.

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Assessment of scope of implementation of the human resources risk management

Bombiak E.

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2018

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z. 128

35--48

EN

For years, various arguments have been made to show how important human resources management is for the development of sustainable competitive advantage, while the risks associated with HRM have rarely been acknowledged. Given the importance of the human factor in the knowledge economy, it can be argued that human resources risk is one of the most important areas of risk in today's organizations. At the same time, the area remains unexplored, both in terms of theory and practice of management. The purpose of the research was to assess the scope of practical implementation of the human resource risk management concept.

PL

Od lat przedstawiane są różne argumenty wskazujące na to, jak ważne dla uzyskania trwałej przewagi konkurencyjnej przedsiębiorstwa jest zarządzanie zasobami ludzkimi, natomiast stosunkowo rzadko poruszane są kwestie związane z ryzykiem dotyczącym tych zasobów. Biorąc pod uwagę znaczenie czynnika ludzkiego w gospodarce opartej na wiedzy można sformułować tezę, że ryzyko personalne stanowi jeden z ważniejszych obszarów ryzyka we współczesnych organizacjach. Jest to jednocześnie płaszczyzna słabo rozpoznana zarówno na gruncie teorii, jak i praktyki zarządzania. Celem podjętych badań była ocena zakresu wdrożenia koncepcji zarządzania ryzykiem personalnym.