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PL
Wiedza niejawna odgrywa istotną rolę w procesie kształtowania strategii realizowanych w obrębie szpitala specjalistycznego. Właściwa implikacja wiedzy niejawnej w procesie decyzyjnym intensyfikuje możliwość osiągnięcia zamierzonych efektów. Należy więc zwrócić szczególną uwagę na rozwiązania w zakresie zarządzania, które mogą maksymalizować pozytywny wpływ wykorzystania i dzielenia się wiedzą w publicznej placówce medycznej (szpitalu specjalistycznym). Jednym z takich rozwiązań może być wdrażanie w przestrzeni praktycznej założeń podejścia procesowego.
EN
Tacit knowledge plays an essential role in shaping the strategy implemented within the specialized hospital (oncology center). Correct implementation of this knowledge in the decision making process enhance the achievement of specific goals. We should pay special attention to the management that could maximize the positive impact of using and sparing knowledge in a public healthcare facility. One of this solutions could be implementing in practice the process approach.
EN
This article attempts to create a model of converting tacit knowledge into explicit knowledge with Bayes algorithm for the research and development department in a manufacturing company. Based on the reference works, there have been proposed the characteristics of knowledge conversion process, with the focus on the factors supporting sharing tacit knowledge. The sources of tacit knowledge in the research and development department in a manufacturing company were identified, and then mechanisms of its collection were proposed. As a result, Bayes algorithm was implemented to perform the conversion process of the collected tacit knowledge into explicit knowledge. By stimulating knowledge workers to share tacit knowledge, the organisation increases its know-how value, by formalized specialist knowledge available for other procedures. The model is illustrated by the example of business practice. As a result, it is assumed to receive measurable benefits, i.e. reductions of cost, corrections, complaints and faster completion of a similar project, optimal selection of workers. It presents directions for further work, including the IT implementation of the presented model and its verification.
PL
Sukces organizacji jest warunkowany m.in. jej zdolnością do stworzenia warunków dla spontanicznego powstawania nieformalnych i samoor-ganizujących się wspólnot wiedzy oraz ich wykorzystania na potrzeby tworzenia i dystrybucji wiedzy. W artykule przedstawiono możliwości wpływu organizacji macierzystej na kształtowanie wspólnot wiedzy za pomocą czynników osobowych i kontekstowych w obszarach: osobowym, interakcji, procesów wiedzy oraz inte-gracji z organizacją macierzystą.
EN
A condition for organizational success is i. a. the ability to create a context in which informal and self-organizing entities like Communities of Knowledge would emerge in order to use them as a tool for knowledge creation and distribution in organization. The paper presents how organization can influ-ence forming and development of knowledge communities using personal and contextual factors in following dimensions: people, interactions, knowledge pro-cesses, and degree of integration with host organization.
EN
The article describes two cases of damage to a hookloaders, which had different causes but led to the same result. Factors that may cause such damage and technical solutions in the hydraulic system which increase the extent of damage have been discussed.
PL
W artykule opisano dwa przypadki uszkodzeń dźwignika hakowego kontenerowego, które miały różne przyczyny, lecz doprowadziły do powstania takiego samego obrazu szkód. Wskazano, jakie czynniki mogą doprowadzić do ich powstania, a także, które rozwiązanie techniczne w układzie hydraulicznym powoduje powiększenie skali uszkodzeń.
EN
A systematic approach to occupational safety and health (OSH) management and concepts of knowledge management (KM) have developed independently since the 1990s. Most KM models assume a division of knowledge into explicit and tacit. The role of tacit knowledge is stressed as necessary for higher performance in an enterprise. This article reviews literature on KM applications in OSH. Next, 10 sections of an OSH management system (OSH MS) are identified, in which creating and transferring tacit knowledge contributes significantly to prevention of occupational injuries and diseases. The roles of tacit knowledge in OSH MS are contrasted with those of explicit knowledge, but a lack of a model that would describe this process holistically is pointed out. Finally, examples of methods and tools supporting the use of KM in OSH MS are presented and topics of future research aimed at enhancing KM applications in OSH MS are proposed.
EN
The article presents first part of knowledge management systems construction methodology, based on application of artificial inteligence elements and particularly on application of expert systems. The starting point is the analysis of production knowledge resources, present in the company, which alow for realization of the basic aims in production preparation. Depending on the sources alocation, knowledge resources can be divided into basic groups of information about processes, systems and products. Intelectual capital of production companies with its constituent parts have been characterized as: the market, the organization, the human and the innovative capital. Coefficients were listed, with regard to monitoring of human capital, which al- low for changes forecasts in production processes. Knowledge management processes were described, taking place in production companies, including modes of purpose and knowledge evaluation. They include processes such as: locating, obtaining, development, distribution, use and preservation of knowledge. Production knowledge processing stages for the needs of the knowledge management system have been presented. The folowing stages have been distinguished: identification, conceptualisation, formalisation and implementation of the knowledge in the system. The methodology of construction requires a production knowledge management system model. The basic elements of this model are: database of the production system, module of production orders and the production knowledge base. This model wil be applied in production processes design for a given company type. It was the basis for elaboration of an expert system structure. This structure includes the following modules: determining and evaluation of intelectual capital, concluding, explanatory, generating and user dialogue. The system implementation proposed application of SPHINX - artificial inteligence package. The next part wil include test results, from tests to be carried out in a chosen group of production companies.
EN
Both organization and individuals deal with and manage knowledge. Considering the basic approach, we distinguish two principal clusters: tacit and explicit knowledge. The knowledge management is targeted at making the organization knowledge operation more effective and providing the right people with relevant information at the right time. Knowledge and information uncertainty components have become one of crucial assets of any company or organization. Their crucial potential consists in smart knowledge management handling, proficiency and art to fit the risky market needs better than competitors.
PL
Współczesne zarządzanie opiera się na wiedzy. Wiedza staje się jednym z najważniejszych zasobów organizacji, którymi się zarządza. Zdolność gromadzenia, kreowania i wykorzystywania wiedzy, doświadczenia i umiejętności wśród członków zespołów jest czynnikiem sukcesu organizacji gospodarczych. W artykule przedstawiono główne bariery przepływu wiedzy w organizacjach. Podkreślono, iż jedną z istotnych barier przepływu wiedzy są negatywne postawy pracowników wobec dzielenia się wiedzą. Istnieje ścisły związek pomiędzy dzieleniem się wiedzą niejawną a kulturą organizacyjną. Wiedza niejawna jest słabiej kwantyfikowalna, stąd trudności z jej gromadzeniem, ujmowaniem i formalizowaniem. Ważną konkluzją jest, że istnieje potrzeba prowadzenia badań, w celu lepszego rozumienia procesu dzielenia się wiedzą jako istotnej części zarządzania wiedzą.
EN
Nowadays the management is based on knowledge. The knowledge is recognised, as an important resource, and organizations manage it. The ability of storing (codification), creation, and utilization of knowledge, experience and practices by team members is a factor of success in many organizations. In this paper the main barriers of the knowledge flow in organizations are presented. It is underlined that one of the most essential barriers in knowledge flow are workers negative attitudes towards knowledge sharing. It is emphasised that there is a very strong connection between implicit knowledge sharing and organizational culture. The implicit knowledge is less quantifiable, cannot be captured, codified and easily stored. An important conclusion from this paper is that we need to develop a better understanding of knowledge sharing as an essential part of knowledge management.
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