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2 2001

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Sześć Sigma : tylko dla liderów

Karaszewski R.

Problemy Jakości

2001

nr 6

9-11

Metoda oparta na pozyskaniu danych w celu osiągnięcia niemal perfekcyjnej jakości ; zakłada identyfikację błędów jeszcze przed ich wystąpieniem.

The concept of six sigma is one of the most interesting pragmatic methodologies, leading to the improvement of profitability in all companies used its appriopriately. It bases on quality performance, considering 3-4 defects per milion opportunities (DPMO). This approach is as MAIC system determined (Measure, Analyse, Improve, Control), very similar to the Deming circle.The establishment of Six Sigma-Teams starts the activity in enterprises.The sequence in education levels permits an application of sport grades, coming out from asiatic forms of defence or active fights like green belt or black belt. A correctly implemented Six Sigma method allows the improvement of profitability in companies, growth in efficiency, increasing the employee motivation, morale, pride and carreer development. So complex performance requires good leaders and not managers only. But it presents very promising effects if the reliability in its implementation is applied. All of these aspects are in the publication presented.

Co jest takiego innego w Sześć Sigma?

Schultz L. E.

Problemy Jakości

2001

nr 12

15-17

Dr N. Kano from Japan (Tokyo University) presented in certain time so called TQM-House. It includes in the fundaments: motivating approach, proper technology and general education level. The top of that house is the "satisfaction of customer". One of the house-column leading to this top is Six Sigma as well. Is it a specific form of performance? Or is it a different managerial technique? What common has here the MAIC (Measure, Analyze, Improve, Control) or DMAIC (Define, Measure, Analyze, Improve, Control)? Who is the "Black Belt"? And why the "Champion" is responsible for the succes of project? And "Quality Journal" is really a Journal or a type of QC Stories in American version? The answers is possibly to find in article presented.