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Identification of human resource risk by managers and employees through the lens of the COVID-19 pandemic

Gołembski Marcin, Skowron-Mielnik Beata, Wojtkowiak Grzegorz

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2022

z. 155

83--100

Purpose: The main purpose of the paper is to identify the gap between the risks indicated by managers at the beginning of the pandemic and some selected actual challenges. Design/methodology/approach: The text includes both a literature review and the authors’ own study consisting of two parts. The first one deals directly with how companies manage risk. The study used a descriptive form that was completed by managers in the first half of 2020. The second part of the study was conducted using the CAWI method and concerned the evaluation of remote working from the perspective of employees. The particular value of combining these surveys is the possibility to compare risk management with the actual risk. External reports were also used to comment on the results. Findings: Research findings concerning the risks identified at the beginning of the pandemic and the attempt to assess them through the prism of the opinions of employees who worked under pandemic conditions indicate that technology will be an important aspect of many components of the HR function in the future. Thus, it can be accepted that the technological aspect (including the increasing use of IT at work) should be more widely taken into account by employers in the HR risk management methodologies. It is useful to carry out ex-post analysis in risk management methodologies in order to improve the methods of risk identification. Research limitations/implications: The research results presented and the statements put forward are certainly subject to limitations. As mentioned earlier, many of the indications are region- or sector-specific, and a detailed assessment of risk management must be carried out using case study methods. The conclusions arrived at should therefore be treated in a directional manner. However, this does not change the fact that the pandemic itself is certainly a regional as well as a universal issue and poses similar challenges to all. Practical implications: Pointing to the application aspect of the study results, it is worth noting that COVID-19 effects or market changes are conducive to the creation of new standards in the field of human resources risk and the promotion of sustainable use of human capital. The research methodology can be used to analyse the phenomenon of HR risk in organisations, and the research results can be a valuable contribution to building the mentioned standards in organisations. Social implications: Work on new types of risk should also have a positive impact on human capital construction. Further advances in knowledge in this area will be particularly important as it is estimated that the challenges of work organisation (including remote working) in times of pandemic will stay for long time. Originality/value: This paper addresses the issue of HR risk management in the face of the pandemic and the development of remote working. The research problem being identified is whether the pandemic situation gives rise to new areas of HR risk and whether the experiences of this period should influence the way risk is managed in the future.

Determinants and barriers to using the personnel function management control system in the theory and practice of enterprises

Gołembski Marcin

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2020

z. 144

105--114

Purpose: The purpose of the paper, on both theoretical and practical grounds, is identification and an attempt at evaluating the experiences of implementing and exercising control of the HR processes in enterprises. Design/methodology/approach: The empirical part presents results of a diagnostic survey conducted among a group of 236 enterprises operating in the territory of Poland. Findings: The basic conclusion arising from the conducted research is that the key barrier to implementing advanced HR practices, such as the personnel function management control system, is the perception of the personnel function and the awareness of its importance for the organisation. Research limitations/implications: It is the new HR competencies and the ways of combining the results of implementing the personnel function with the company’s goals and performance that provide an important premise for further research. Originality/value: With regard to the determinants, it has been shown that the source of the capital is most strongly correlated with the application of the HR function management control system. The analysis of the results also enabled identification and characterisation of the most important barriers and limitations to its implementation, which boil down to the perception of the personnel function as not contributing added value to business.