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Outline of a method for allocating railway shift workers accounting for the difficulty of work

Nedeliaková Eva, Valla Michal, Hranický Michal Petr, Mańkowski Cezary, Ližbetinová Lenka

Transport Problems

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2022

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T. 17, z. 3

211--224

EN

At present, shift work is evaluated from the carriers’ perspective as employers. Therefore, the purpose of the article is to outline the characteristics of an innovative software application that would enable human resource managers to take railway workers’ satisfaction or the difficulty of a job into account when creating shift plans. This article includes an overview of the prevailing methods of handling railway shift worker scheduling and a list and description of the empirical methods for creating shifts. Next, the consideration given to the interests and preferences of employees regarding shift types is described. We then outline possible changes, especially changes utilizing mathematical formulas. These patterns and considerations are verified through actual shifts and questionnaires distributed to a select group of employees. An actual shift of conductors at the Czech national carrier České dráhy is chosen for the case study. Finally, a proposal of a software system that takes employee preferences into account and permits the scheduling of blocks of free days is described. From the development point of view, the aim of this software is to achieve maximum satisfaction after subjective requirements are considered, thus ensuring, from the human resource management perspective, a higher degree of railway employees’ satisfaction, leading to better quality services and improved rail transport.

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Risk identification methodology regarding the safety and quality of railway services

Nedeliaková Eva, Hranický Michal Petr, Valla Michal

Production Engineering Archives

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2022

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Vol. 28, Iss. 1

21--29

EN

The paper deals with the implementation of a modified FMEA methodology according to the EU Commission Regulation no. 402/13 on a common safety method for risk assessment and evaluation in the railway sector. The basic goal is to create a methodology for risk identification regarding the safety of services in railway transport concerning railway crossings. Reason for this research was the fact that the manager of the railway infrastructure in Slovakia has problems related to accidents at railway crossings including problems with the quality of services when trains are delayed. Based on previous research, this area has been defined as a priority for risk identification. Accidents at level crossings are often the result of complex interactions between several factors. The results of the authors’ long-term research bring direct impact on the safety and quality of rail transport services. The first effect of the research is a detailed investigation of the causes of accidents, on which the new methodology is based. This is important because understanding the causes of accidents is the first step in eliminating them. The proposed new framework of the methodology provides guidance to the railway infrastructure manager on how to identify, analyze, evaluate and eliminate the risks of their effects.

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Implementation of Six Sigma methodology using DMAIC to achieve processes improvement in railway transport

Nedeliaková Eva, Štefancová Vladimíra, Hranický Michal Petr

Production Engineering Archives

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2019

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Vol. 23

18--21

EN

The provision of quality transport services is a prerequisite for the creation of an efficient organization that can meet the expectations and requirements of both the enterprise itself and its customers. From the railway enterprise's point of view, it is necessary to pay attention to the increasingly demanding requirements of its customers in railway passenger transport. This article focuses on identifying defects in rail transport processes that negatively affect ordinary operations. One of the most serious bottlenecks affecting railway transport reliability is the train delay, which fundamentally affects the perception of railway transport. At the same time, it emphasizes the need to apply individual tools according to the DMAIC cycle in order to achieve continuous improvement. The aim of the implemented Six Sigma methodology in railway enterprise is disciplined application of statistical problem-solving tools to recognize the gaps in the transport process and set out individual steps for their gradual removal.