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Readiness of polish SMES for the challenges of industry 4.0/5.0 from the perspective of organizational culture

Siemiński Marek, Oliński Marian

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2024

z. 197

493--513

Purpose: The research focused on the cultural factors that condition the implementation of Industry 4.0/5.0 solutions. Design/methodology/approach: The research was conducted among those responsible for strategic decision-making in organizations. Data were obtained using the key informant technique. The research subject was small and medium-sized manufacturing enterprises based in Poland. The research yielded a total of 171 correctly completed questionnaires. Quantitative methods were used in the research. The research procedure adopted involved conducting a survey and contacting entrepreneurs using the CASI (Computer-Assisted Self-administered Interviewing) technique, with support from the CATI (Computer Assisted Telephone Interview) technique. A tool diagnosing the existing cultural profile, including three dimensions: power distance, level of collectivism and tolerance of uncertainty, was used to conduct the research. Findings: It was shown that from the perspective of implementing Industry 4.0/5.0, organizations are culturally ready for its adoption. The organizations studied are characterized by a relatively small distance to power, and in other dimensions, the features of a creative culture prevail. The way of assessing results, work-life balance, motivational systems, or attachment to formal procedures, are just a few examples of areas requiring further managerial work and a potential source of organizational resistance. The cultural perspectives of implementing Industry 4.0/5.0 are positive. Research limitations/implications: The main limitations are the relatively small research sample (171 enterprises) and the static nature of the research, which only allows the organization to be captured from the perspective of a photograph. Originality/value: The article deepens understanding of the cultural determinants of Industry 4.0/5.0 implementation. The study also showed the main areas in need of support, especially in the areas of work-life balance, attachment to formal procedures and acceptance of existing standards.