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Qualitative study of the practices used in the implementation of the Quality Management System within Moroccan companies

Fath Khadija, Haddouch Hajar, Bouksour Otmane, Beidouri Zitouni

Management Systems in Production Engineering

2023

nr 1 (31)

1--8

The objective of this article is to show that project management practices present key success factors for implemented a Quality Management System (QMS) in Moroccan companies. In general, the organizations seem to look at the implementation of a quality management system as a project and they employ standard project management tools, albeit to a different extent and in different ways. Following a qualitative study in Morocco, the companies, whatever their sector of activity and size, use different practices in the framework of the project QMS. Information was collected from practicing managers. The data analysis shows that project management practices present a great opportunity for the successful implementation of QMS within Moroccan companies.

Exploratory qualitative study of the supply chain management practices in the moroccan companies

Haddouch Hajar, Fath Khadija, El-Oumami Mohamed, Beidouri Zitouni

Management Systems in Production Engineering

2022

nr 1 (30)

1--8

Nowadays, the competitive, fast-moving business environment has permanently transformed the supply chain and the management of its functions. Convinced of new opportunities offered by the global economy, Morocco has opted for a new industrial strategy based on Supply chain management practices aimed at improving the performance and making the country an attractive space for global value chains. The main aims of this paper are to evaluate the literature on the different definitions, approaches, trends and practices of the supply chain man-agement, and presents results of a semi-directive qualitative study conducted in Morocco in order to obtain a deeper understanding of the supply chain management practices implemented in the Moroccan context. The results indicate that the practices of companies based in Morocco are highly linked to the management of the supplier and customer relationship and internal integration among the internal functions of the firms.