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2 2025

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Communicating quality and food safety: insights from non-financial reporting in Polish food sector listed companies

Kafel Piotr, Nowicki Paweł

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2025

z. 216

147--159

Purpose: The main goal of the conducted research was to acquire knowledge and analyze the official information on fulfilment of food safety and quality culture, as well as management systems aspects reported by food organizations listed on the Polish Stock Exchange. Design/methodology/approach: In order to address the research questions, the research team conducted a content analysis of management board reports on the activities of food organizations. The sample of 18 organizations with statements from 2021 and 20 organizations with 2024 statements was used. Findings: With regard to quality and safety culture, as well as top management's involvement in its continuous improvement, only indirect elements are communicated through official statement reports and channels. Supplier standards such as BRC and IFS are referenced more frequently by organizations than quality and food safety management systems based on ISO standards. Comparing the samples from 2021 and 2024 a noticeable decline is observed in the prevalence of the communicational content related to quality and safety issues. Originality/value: The importance of food safety and quality culture in the communication with organizational owners and investors was analyzed offering a new perspective considering both the source of information as well as the recipients of communication.

Assurance of work quality through onboarding process in temporary employment

Feliczek Patryk, Nowicki Paweł, Kafel Piotr

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2025

z. 216

93--107

Purpose: The aim of this article is to analyze and evaluate practices related to onboarding process of temporary employees in companies in the logistics and warehouse industry (services). Additionally, the purpose of this article is to recommend activities, that can be implemented in the organizations in order to achieve better quality of work and ultimately increased quality of services, provided by the temporary employees. Design/methodology/approach: The study was preliminary and based on conducting a pilot qualitative study using the method of individual in-depth interview (IDI). The study covered the subject of the onboarding process of temporary employees in logistics and warehouse organizations operating in the Great Poland region. The article presents the results of the study conducted among temporary employees. Findings: The main aspects, covered in the study, regarding onboarding process are related to the way the onboarding process has been performed, what information has been passed to the temporary newcomers and how they have been welcomed and trained. Authors suggests recommendations to the organizations to improve this process. Research limitations/implications: The limitation of the study was the analysis of the practice of just 25 employees in 3 companies. The results of the initial study might be subjected to further study, in a full scope. At the same time competences’ development process for temporary employees may be also examined. Collecting the data from different HR processes, applied within the temporary employees’ community, will make it possible to build a full picture of the practices used in organizations. This picture together with the analysis and recommendations will help companies, using temporary form of employment, to improve their process to achieve desired results in terms of quality. Practical implications: The results of the study might be used by the companies interested in the form of temporary work and companies struggling with lowering quality of products or services as a result of employing temporary employees. Originality/value: As the temporary work in Poland usage is important and this importance has increased companies need to understand the factors influencing the quality of temporary employees’ work. This area has not been explored enough through research study.