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Diagnosis of the organizational culture of multicultural enterprises : introduction to in-depth research

Domańska-Szaruga Beata, Knap-Stefaniuk Agnieszka

Nowoczesne Systemy Zarządzania

2022

T. 17, nr 4

37--47

Based on the research carried out, the article presents the results of the diagnosis of the organizational culture of selected multicultural enterprises from Poland, Spain and Portugal. The research carried out by the authors of this article is a pilot study, conducted as an introduction to more extensive and in-depth research in the field of human resource management in conditions of cultural differences. Research on the role and significance of organizational culture in a multicultural work environment was carried out, inter alia, using Cameron and Quinn’s competing value model, which the authors also refer to in this publication. The article presents in a graphic form only partial results of the research carried out in 2022. In this publication, they concern the types of organizational cultures in the surveyed enterprises. The authors also indicated differences in organizational culture between Polish enterprises and Spanish and Portuguese enterprises.

W artykule, opierając się na zrealizowanych badaniach, przedstawiono wyniki diagnozy kultury organizacyjnej wybranych przedsiębiorstw wielokulturowych z Polski, Hiszpanii oraz Portugalii. Przeprowadzone przez autorki niniejszego artykułu badania to badania pilotażowe, potraktowane jako wstęp do bardziej pogłębionych badań z zakresu problematyki zarządzania zasobami ludzkimi w warunkach występowania różnic kulturowych. Badania dotyczące roli i znaczenia kultury organizacyjnej w wielokulturowym środowisku pracy przeprowadzono m.in. z wykorzystaniem modelu wartości konkurujących Camerona i Quinna, do którego to modelu autorki nawiązują również w tej publikacji. W pracy przedstawiono w formie graficznej tylko częściowe wyniki badań zrealizowanych w roku 2022. W niniejszym artykule dotyczą one typów kultur organizacyjnych w badanych przedsiębiorstwach. Autorki wskazały także różnice w kulturze organizacyjnej między przedsiębiorstwami polskimi a przedsiębiorstwami hiszpańskimi i portugalskimi.

Management by values in the work of international manager

Burkiewicz Łukasz, Knap-Stefaniuk Agnieszka

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2020

z. 149

47--56

Purpose: Values entered the area of management relatively recently, which explains why this issue has not been widely discussed in academic articles yet. As values are an important element in supporting the achievement of the company's vision, mission and goals – especially in a multicultural environment – the aim of the authors set for themselves was to define the role that management by values plays in the work of international managers. Design/methodology/approach: The research method adopted in the article is the analysis and synthesis of subject literature and the use of secondary research. It is a mixed method, located between empirical and theoretical methods. The article first explains the essence and meaning of values in modern management and next it describes the competences of international managers and the role values play in cross-cultural management. The final sections present management by values as a way of building employee involvement and analyse the benefits of this type of management. Findings: The authors of the article came to the conclusion that the position of managers working in a multicultural environment does not depend only on their specialist knowledge, professional qualifications, or linguistic competence. All these skills lose their importance when they are accompanied by a lack of competences necessary to successfully function in a multicultural working environment. The article discusses the key features and skills managers of multicultural teams should possess, including the ability to implement management by values. Social implications: This article indicates the key features and skills that a manager of an intercultural team should possess. Therefore, the conclusions of the study can be used in economic practice. Originality/value: The authors recommend that modern managers create a system of values that will contribute to the success of their business.