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Implementation of Active Learning in BPM Education

Grzesiak Marzena

Decision Making in Manufacturing and Services

2024

Special Issue: Business Process Management

117--125

The challenges that are faced by BPM educators are not only related to the evolution of the BPM concept and technological trends but also to the changing expectations and attitudes of students as well as the requirements of the labor market. Active learning promotes the better memorization and understanding of even tricky issues. Active-learning methods are increasingly being implemented, and their effectiveness is being studied in numerous scientific studies. Many studies have confirmed that better learning outcomes are achieved through active learning. Implementing flipped learning in a previous academic year and supplementing it with other active methods in the following year allowed for course improvements; students showed more outstanding commitment and satisfaction with the classes. The introduction of changes to the Business Process Modeling and Process Management courses was dictated by, among other things, the desire to adapt to the postulates that have been developed in the BPM educator community regarding the scope of the knowledge and the skills that were transferred within the courses. The changes concerned both lectures (reviews and updates of content, abandonments of the form of administration) and the laboratory (changes of program, preparations for certification). The conclusions from the observations of the pilot implementation of the changes in the courses constituted the basis for refining the materials and methods in the next academic year.