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Employee onboarding in human resources processes

Rogozińska-Pawełczyk Anna, Jankowski Łukasz

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2024

z. 199

535--550

Purpose: In today's dynamic business environment, the ability to build a competitive advantage is highly important. This can be achieved by employing high-quality specialists. After signing an employment contract, it is also crucial to introduce the new employee to their duties and conduct an acclimatization process to retain the employee and fully utilize their competencies and skills. The onboarding process is designed to help integrate the employee into the company. The purpose of this paper is to analyze the understanding of the concept of onboarding by HR specialists and to diagnose their business expectations regarding a properly conducted onboarding process in the organization. Design/methodology/approach: The research objectives were achieved through a literature review and in-depth individual interviews (IDI) that were partially structured. This approach provided a comprehensive understanding of the theoretical and practical aspects of onboarding. Findings: The results of the research allowed for an updated definition of onboarding and a synthetic analysis of its understanding between scientific sources and the perceptions of HR department employees. The research identified the challenges that businesses face in ensuring the onboarding process is successfully conducted. Research limitations/implications: Certain limitations exist, such as the non-random selection of the research sample and the subjective nature of the respondents. However, the authors believe that the findings provide valuable insights that can serve as a basis for further research. Practical implications: The study provides important guidelines that can inform the practice of onboarding, aiding HR departments in improving their processes to better integrate new employees and harness their full potential. Social implications: The findings could influence public attitudes towards onboarding practices and potentially shape corporate social responsibility policies, improving the quality of life for new employees by ensuring they are effectively integrated into their new work environments. Originality/value: This paper offers original scientific value by synthesizing existing definitions of onboarding from the literature and comparing them with practical approaches used by HR specialists. The insights gained are valuable to both academics and HR practitioners.