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Implementation of Industry 4.0 Techniques in Lean Production Technology: A Literature Review

Lucantoni Laura, Antomarioni Sara, Ciarapica Filippo Emanuele, Bevilacqua Maurizio

Management and Production Engineering Review

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2022

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Vol. 13, No. 3

83--93

EN

Lean thinking and Industry 4.0 have been broadly investigated in recent years in intelligent manufacturing. Lean Production is still one of the most efficient industrial solutions in business and research, despite being implemented for a long time. On the other hand, Industry 4.0 has been introduced referring to the fourth industrial revolution. This study aims to analyze the combination of both Industry 4.0 and Lean production practices through a systematic literature review from a Lean Automation perspective. In this field, 189 articles are examined using VOSviewer for cluster analysis. Then, a more detailed analysis is provided to explore how Industry 4.0 and Lean techniques are integrated from a practical perspective. Results highlighted Big Data Analysis and Value Stream Mapping as the most common techniques, also emphasizing a growing trend toward new publications. Nevertheless, few practical applications are identified in the literature highlighting six gaps in the correlation of LA practices.

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Big data-driven framework for viral churn prevention: a case study

Lucantoni Laura, Antomarioni Sara, Bevilacqua Maurizio, Ciarapica Filippo E.

Management and Production Engineering Review

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2020

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Vol. 11, No. 3

38--47

EN

The application of churn prevention represents an important step for mobile communication companies aiming at increasing customer loyalty. In a machine learning perspective, Customer Value Management departments require automated methods and processes to create marketing campaigns able to identify the most appropriate churn prevention approach. Moving towards a big data-driven environment, a deeper understanding of data provided by churn processes and client operations is needed. In this context, a procedure aiming at reducing the number of churners by planning a customized marketing campaign is deployed through a data-driven approach. Decision Tree methodology is applied to drow up a list of clients with churn propensity: in this way, customer analysis is detailed, as well as the development of a marketing campaign, integrating the individual churn model with viral churn perspective. The first step of the proposed procedure requires the evaluation of churn probability for each customer, based on the influence of his social links. Then, the customer profiling is performed considering (a) individual variables, (b) variables describing customer-company interactions, (c) external variables. The main contribution of this work is the development of a versatile procedure for viral churn prevention, applying Decision Tree techniques in the telecommunication sector, and integrating a direct campaign from the Customer Value Management marketing department to each customer with significant churn risk. A case study of a mobile communication company is also presented to explain the proposed procedure, as well as to analyze its real performance and results.

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Lean principles for organizing items in an automated storage and retrieval system: an association rule mining – based approach

Bevilacqua Maurizio, Ciarapica Filippo Emanuele, Antomarioni Sara

Management and Production Engineering Review

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2019

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Vol. 10, No. 1

29--36

EN

The application of the 5S methodology to warehouse management represents an important step for all manufacturing companies, especially for managing products that consist of a large number of components. Moreover, from a lean production point of view, inventory management requires a reduction in inventory wastes in terms of costs, quantities and time of non-added value tasks. Moving towards an Industry 4.0 environment, a deeper understanding of data provided by production processes and supply chain operations is needed: the application of Data Mining techniques can provide valuable support in such an objective. In this context, a procedure aiming at reducing the number and the duration of picking processes in an Automated Storage and Retrieval System. Association Rule Mining is applied for reducing time wasted during the storage and retrieval activities of components and finished products, pursuing the space and material management philosophy expressed by the 5S methodology. The first step of the proposed procedure requires the evaluation of the picking frequency for each component. Historical data are analyzed to extract the association rules describing the sets of components frequently belonging to the same order. Then, the allocation of items in the Automated Storage and Retrieval System is performed considering (a) the association degree, i.e., the confidence of the rule, between the components under analysis and (b) the spatial availability. The main contribution of this work is the development of a versatile procedure for eliminating time waste in the picking processes from an AS/RS. A real-life example of a manufacturing company is also presented to explain the proposed procedure, as well as further research development worthy of investigation.