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Leadership in improvement of an organisation – a perspective of dignity based practices

Młokosiewicz Marta, Piasecka Agnieszka

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2024

z. 201

221--233

Purpose: Identifying the impact of dignity based leadership practices on organisational improvement according to the EFQM model. Design/methodology/approach: The theoretical layer of the article was developed on the basis of literature review. Original research was carried out by means of a questionnaire, using the CAWI technique. It covered experts - assessors of the Polish Quality Award. Findings: The study concluded that implementation of dignity based leadership practices promotes success in improving contemporary organisations. Research limitations/implications: A limitation of the research conducted is the questionnaire as the adopted research method. Despite its many advantages, it makes it impossible to carry out a deeper analysis in terms of identifying the causes or wider context of the issues described. However, the opinions obtained should be considered valuable due to participation in the survey of experts referring to their experience in assessing organisations. Practical implications: The conclusions highlight specific dignity based leadership practices identified from the research to foster success in improving contemporary organisations. Originality/value: The literature review shows that the concept of dignity based management has not been explored in the context of the EFQM model. In this area, the study fills an existing research gap.