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Transformation of data and information into knowledge in the production enterprise and their use in the sales department

Worobel Richard, Kováčová Lucia, Čapek Juraj, Martinkovič Milan, Gašo Martin, Bubeník Peter

Multidisciplinary Aspects of Production Engineering

2019

Vol. 2, Iss. 1

407--415

Modern age is associated with massive deployment of information technology in businesses that are forced to work with a wealth of data and information. Businesses are trying to make the most effective use of knowledge not only from real data, but they often have to rely on their employees' knowledge. Increasing fluctuation of employees and the resulting outflow of knowledge will force businesses to increasingly make use of knowledge management. The article describes the process of looking for the context and the implications of selecting contracts to transform them into information and knowledge on the example of a real business. The verified process is transformed into a design of knowledge system, which results in the recommended generated rule for selecting sales department orders to ensure profitability for the business.