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Developing a Decision Support System for Supply Chain Component

Andry Johanes Fernandes, Nurprihatin Filscha, Liliana Lydia

Management and Production Engineering Review

2023

Vol. 14, No. 2

124--133

Increased competition has led businesses to compete with each other in streamlining supply chain processes, especially in the manufacturing sector. Supply Chain Management (SCM) determines the success of industrial business processes because it regulates product flow regarding integration, performance, and information. However, several problems have emerged in the supply chain process, such as a lack of coordination in the production queue, difficulties in forecasting trending products, and suboptimal production capacity. To address these issues, the role of information technology is crucial for implementing a Decision Support System (DSS). This study aims to develop a DSS to improve the supply chain processes. The research method used is Extreme Programming (XP) with a qualitative approach through a questionnaire. The research process involves collecting data, defining boundaries and problems, and designing, coding, and testing the system. As a final step, evaluation is carried out by distributing surveys to obtain valid satisfaction results. This research produces a DSS that has applicability in marketing, accounting, and production processes. The application of DSS in the furniture manufacturing industry can help manage the movement of resources, optimize strategic networks, and assist decision-making in the supply chain process.

Supply Chain Disruptions Mitigation Plan Using Six Sigma Method for Sustainable Technology Infrastructure

Andry Johanes Fernandes, Nurprihatin Filscha, Liliana Lydia

Management and Production Engineering Review

2022

Vol. 13, No. 4

88--97

Supply Chain Management (SCM) is a very important part of the industrial world, especially in the manufacturing sector. The development of the business world affects the complexity of the supply chain due to the lack of logistics infrastructure, quality of materials and components, and much more. Supply chain disruption risk mapping needs to be done due to high uncertainty, which is overcome by implementing a decision support system. Based on the background of the problem, supply chain disruption mapping uses the help of the Six Sigma method, which consists of 5 stages: Define, Measure, Analyze, Improve, and Control (DMAIC). The measurement of disturbance also uses the Failure Mode and Effect Analysis (FMEA) approach to prioritize risk. Risks that have a high assessment and cause failure need to be prioritized for improvement. This study aims to map supply chain disruptions in the current manufacturing industry based on the barriers, resistances, and causes detected for making a decision support system prototype. By implementing a decision support system in the supply chain process, it is hoped that the manufacturing industry can minimize potential losses from existing risks.