Wyniki wyszukiwania - BazTech

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Quality culture - a contemporary challenge in the approach to management systems in organizations

Stephens K., Roszak M. T.

Journal of Achievements in Materials and Manufacturing Engineering

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2021

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Vol. 105, nr 2

78--85

EN

Purpose: The issue of quality culture is a topical one, whilst contemporary socio-economic conditions set new requirements for it, including a systemic approach based on the requirements of management standards, which have prompted us to analyze this approach to the subject. Design/methodology/approach: The article presents an in-depth analysis of sourced texts compiled with the requirements of ISO 9004. Findings: The paper specifies the postulates resulting from the analysis of the issue, which, in the opinion of the authors, indicate the most important aspects related to building a quality culture in organizations. Practical implications: The analysis of the issue presented in the article indicates its topicality and importance in the improvement of each organization, indicating the need to implement the activities described in the article into management practice. Originality/value: The presented analysis of the issue indicates the most important contemporary problems for the authors related to building a quality culture. The article contains a model of building a quality culture based on activities shaping the awareness of employees in organizations with an implemented management system.

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A study of the role and benefits of third party auditing in Quality Management Systems

Stephens K., Roszak M.

Journal of Achievements in Materials and Manufacturing Engineering

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2010

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Vol. 43, nr 2

774--781

EN

Purpose: Purpose of this paper is to study the role and benefits of third party auditing in ISO 9001:2008 Quality Management Systems which have been implemented. The review looks through the perspective of case studies from both manufacturing and service organizations. To enable the reader to understand the role of auditing the paper firstly explains the key principles relating to auditing quality management systems, the global trends relating to their implementation as well as third party auditing. Then the paper presents four short case studies relating to a hospital, ceramic tile manufacturer, a heat distribution organization and a gas equipment installation company – describing the benefits of third party auditing of their Quality Management Systems. Design/methodology/approach: Used for the case study materials included the review of freely available case studies in the internet and through interviews of Senior Managers from the aforementioned Organisations. Findings: Third party Quality Management Systems Auditing continue to be beneficial in a range of industry sectors and are still growing on a global basis. Research limitations/implications: The study constitiutes a indication for other organizations to undertake introduction and certification of the management system based on ISO 9001. Originality/value: The article presents representative values in third party audit processes, demonstrates results which may be used in the analysis of ISO 9001 implementation systems.

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Zarządzanie środowiskiem w Elektrowni Opole

Majchrzak H., Stephens K.

Energetyka

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2002

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nr 4

238-240

PL

Podczas Targów POLEKO 2001 w Poznaniu przedstawiciele Elektrowni Opole otrzymali Certyfikat Systemu Zarządzania Środowiskowego wg normy ISO 14001. Opisano największe osiągnięcie El. Opole z zakresu ochrony środowiska.

EN

During the POLEKO 2001 Fair in Poznan representatives of the Opole Power Station achieved the ISO 14001 Certificate for Environment Management. Described is the greatest achievement of the Opole Power Station in the field of protection of the environment.