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The role of artificial intelligence in digital education

Rosak-Szyrocka Joanna

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2024

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z. 195

477--499

EN

Purpose: The article presents a bibliometric analysis of studies in the artificial intelligence field, with the principal source of scientific articles selected being the academic platform Scopus. Design/methodology/approach: The content of 3365 open access research articles has been taken into consideration from 2019 and 2024 years. The search documents related to “artifical intelligence” “in” “education” issue in title, abstract and keywords. The analysis was performed using the VosWiever program. Findings: The study showed that AI assesses students' skills and requirements using machine learning, and then utilizes the findings of that analysis to develop and disseminate personalized or tailored information that improves learning via increased retention and uptake. AI improves learning for students by providing them with possibilities for experiential or hands-on learning, particularly when paired with other technologies like virtual reality, 3-D, gaming, and simulation. Research limitations/implications: The first limitation of the study is a result of the papers and reviews that were selected that deal with artificial intelligence. Since a broad variety of scientific fields are included in the field of artificial intelligence, findings may vary if publications from other domains are completely taken into account. Consequently, one should use extreme caution when extrapolating the study's conclusions to the vast domain of artificial intelligence. Another limitation is the research timeline (2019-2024); future results may vary since we anticipate that new topics, concepts, and techniques will emerge in the expanding field of artificial intelligence, which will significantly change the outcomes of our study. Finally, since the study's data came from Scopus, it's possible that this research is impacted by some of Scopus's restrictions. Practical implications: The manuscript can be a guide for universities on what students need for AI as well as how to improve the didactic process. Originality/value: Manuscript fills the gap in the analysis of what is the main role of AI in the education area from the student life-cycle and university effectiveness.

2

Expectations for renewable energy, and its impacts on quality of life in European Union countries

Rosak-Szyrocka Joanna, Allahham Almuhannad, Żywiołek Justyna, Turi Jamshid Ali, Das Anupam

Management Systems in Production Engineering

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2023

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nr 2 (31)

128--137

EN

The primary goals of the study are to present a qualitative examination of household awareness of renewable energy sources and to ascertain their requirements, as well as their expectations for an improvement in quality of life as a consequence of using renewable energy to reduce greenhouse gas emissions and air pollution while improving public health. There are no empirical studies examining the level of household awareness of renewable energy in EU countries, so this gap is also considered a further area of empirical research. Seven European nations were selected for the study: the Czech Republic, Slovenia, France, Portugal, Spain, Austria, and Germany. The survey was conducted from April 2021 to June 2022 with over 17030 respondents. Additionally, it was given a statistical analysis by using the C-Pearson coefficient. Results of our study showed that households’ awareness is low and they also expect that they will not pay more for tourist services that use renewable energy sources. Moreover, results showed that when renewable energy sources are used, in households’ opinions, levels of CO2 will decrease and that this will have a favorable effect on the environment, but they still think that this will have a detrimental influence on their health.

3

Employee perception of CSR and its effects on the company’s image

Rosak-Szyrocka Joanna, Żywiołek Justyna, Shengelia Natia, Stverkova Hana, Santo Pedro Espírito, Pilař Ladislav

Production Engineering Archives

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2022

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Vol. 28, Iss. 3

210--216

EN

Understanding and promoting the CSR is an important societal issue, and circumstances force modern-minded management to abandon the classical model of only the necessary fulfilment of legally set obligations. There has been a lot of study done on employee perceptions of CSR in the workplace, but very little has been done on how employees comprehend CSR and how they received it at their work-place in chosen countries. Research was carried out based on a questionnaire survey with data collection from September 2020 to March 2021, with a total of 1103 respondents. The aim of the article is to describe the CSR concept among employees meaning in selected countries: Zimbwabwe, Czech Republic, Poland. The measuring instrument used in the study was the questionnaire method, in which the research tool is a questionnaire CAWI - Computer Assisted Web Interview. It was shown that enterprises apply CSR activities, but they are not fully aware of the CSR benefits.

4

Security and privacy of customer data as an element creating the image of the company

Żywiołek Justyna, Trigo Antonio, Rosak-Szyrocka Joanna, Khan Asghar

Management Systems in Production Engineering

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2022

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nr 2 (30)

156--162

EN

COVID-19, mobility, socio-social changes have transferred to the world of social media communication, purchasing activities, the use of services. Corporate social media has been created to support clients in using various services, give them the possibility of easy communication without time and local barriers. Unfortunately, they still very rarely take into account the security and privacy of customers. Considering that the purpose of this article is to investigate the impact of social media on the company's image, it should be remembered that this image also works for the security and privacy of customer data. Data leaks or their sale are not welcomed by customers. The results of empirical research show that the safety, simplicity and variety of services offered on social media have a significant impact on the perceived quality, which in turn positively affects the reputation. The authors proposed a methodology based on the Kano model and customer satisfaction in order to examine the declared needs and undefined desires and divide them into different groups with different impacts on consumer satisfaction. The interview participants were employees of 10 randomly selected companies using social media to conduct sales or service activities. 5,000 people from Poland, Portugal and Germany participated in the study. 4,894 correctly completed questionnaires were received.

5

Employment and labour market impact of covid-19 crisis. Part 1, Analysis in Poland

Rosak-Szyrocka Joanna, Abbas Ali Abdulhassan, Akhtar Humair, Refugio Craig

System Safety : Human - Technical Facility - Environment

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2021

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Vol. 3, nr 1

108--115

EN

The world is changing really fast. This speed is caused by urbanization, technological development and the increasing demand for energy. Such changes have a direct impact on enterprises which function in the world of VUCA (volatility, uncertainty, complexity and ambiguity) with numerous surprises in the form of “black swans”, i.e. rare and unpredictable events. The modern history has not seen such a lockdown as the one caused by the coronavirus. Hairdressers, cosmeticians, restaurants, transportation and tourism are particularly affected by the negative effects of the pandemic. But while some lose, others profit: growth can be observed in the areas of e-commerce, courier shipping and parcel lockers. The article analyzes the labor market in covid times. The image of enterprises and employees of the future was discussed. The paper is an introduction part of an international research conducted as part of cooperation between Universities from Poland, Pakistan, Iraq and the Philippines.

6

Barriers to knowledge sharing in the field of information security

Żywiołek Justyna, Rosak-Szyrocka Joanna, Jereb Borut

Management Systems in Production Engineering

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2021

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nr 2 (29)

114--119

EN

Today, sharing knowledge requires taking into account many aspects. Variable environmental conditions, the people factor, and the security of resources are just a few that should be considered for a noticeable improvement in the functioning of the company. Supporting this course of action requires the identification of all barriers that may exist in the enterprise. Only the owner and senior management by establishing system and organizational changes can influence this element of the business. The aim of the article is to indicate the problems in this respect that block the proper functioning of the company in the field of information and knowledge exchange. The survey was conducted with the help of a questionnaire among 189 respondents. The industry has significantly decreased in the last few decades, currently there are 307 companies operating in Poland. Conclusions from the conducted research were collected on the basis of a questionnaire survey. The further stage of the research will be to compare the collected results with the results from Western European countries.

7

Aktywność fizyczna jako sposób radzenia sobie ze stresem zawodowym

Rosak-Szyrocka Joanna

Bezpieczeństwo Pracy : nauka i praktyka

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2021

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nr 6

4-8

PL

Stres zawodowy przyczynia się do powstawania i zaostrzania przebiegu wielu zaburzeń w stanie zdrowia, sprzyja powstawaniu wypadków przy pracy i obniża wydajność pracy, przez co zakłóca funkcjonowanie firm i niesie ze sobą straty materialne. Stres jest także niekorzystny dla państwa, gdyż ponosi ono koszty związane z leczeniem pracowników i wypłatami świadczeń z tytułu pogorszenia stanu zdrowia pracujących. W artykule omówiono stres zawodowy w aspekcie podejmowania aktywności fizycznej przez pracowników, którzy w dobie pandemii zaczęli pracować zdalnie. Wykazano, że podejmowanie aktywności fizycznej sprzyja walce ze stresem, pomaga nabrać dystansu do problemów związanych z pracą, ale także pozytywnie wpływa na ogólną jakość życia pracowników. Wyniki przeprowadzonych badań wykazały również, że podejmowanie aktywności fizycznej, jaką jest bieganie, pozwala pracownikom odprężyć się, wypocząć i w ten sposób zadbać o higienę umysłu.

EN

Occupational stress contributes to the emergence and exacerbation of many health disorders, fosters accidents at work and reduces work efficiency, thus disrupting the functioning of companies and causing material losses. Stress is also unfavorable for the state, as a result of stress the state incurs costs related to the treatment of employees and the necessity to pay benefits due to the deterioration of the employed health. The paper discusses occupational stress in the aspect of taking up physical activity by employees who started working remotely during the pandemic. It has been shown that taking up physical activity promotes the fight against stress, helps to distance yourself from problems related to work, but also has a positive effect on the overall quality of employees’ life. The results of the research also showed that taking up physical activity such as running allows employees to relax, rest and thus take care of mental hygiene.

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The meaning of physical activity in the quality of life management aspect

Rosak-Szyrocka Joanna, Clark Cain C. T., Abbas Ali Abdulhassan, Ullah Irfan

Quality Production Improvement - QPI

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2020

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Vol. 2, Iss. 1

69--76

EN

Quality of life is an ambiguous concept with a medical, sociological and economic dimension, as well as psychological, the most subjective one. Physical activity is considered one of the most important elements of a healthy lifestyle and a factor that determines the physical and mental health of an individual. The article presents the issue of physical activity in the aspect of quality of life management. It was found that respondents notice a very large relationship between sport and quality of life. The authors showed that it is very important in the quality of life management aspect not only to promote physical culture, but also to develop the habit of practicing it.

9

Quality management and safety of food in HACCP system aspect

Rosak-Szyrocka Joanna, Abbase Ali Abdulhassan

Production Engineering Archives

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2020

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Vol. 26, Iss. 2

50--53

EN

The practical implementation of hazard analysis and critical control point (HACCP) and in particular the definition of the critical control points (CCPs) in the food industry is usually a complex structured task. This is particularly the case of food enterprise, where quality/safety manager ability, knowledge of the production processes and ‘‘sensitiveness’’ is usually the discriminate for the proper identification and prioritization of risks. The same applies for the definition of causes which may lead to food safety hazards. This paper addresses the issues of how quality/safety managers can objectively and automatically implement the HACCP principles of hazard analysis in the application of HACCP, which is the identification of risk priorities and of the related CCPs. The proposed methodology combines decision tree analysis approach for the analytical decomposition of the relevant steps in the manufacturing process of ice cream.

10

Food safety in quality mark aspect

Rosak-Szyrocka Joanna, Begovic-Blažević Lovorka

System Safety : Human - Technical Facility - Environment

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2019

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Vol. 1, nr 1

558--565

EN

The purpose of the publication is to determine the level of consumer awareness regarding the knowledge of quality marks and food safety awareness in the aspect of purchasing decisions. The research covered a group of 51 respondents who were residents of the Silesian Voivodship. On the basis of literature research and analysis in the field of food quality and safety, the following hypothesis was formulated: By using generally known management methods, we can determine the degree of consumer awareness in terms of quality labels and food safety in the aspect of purchasing decisions. The research was conducted on a quarterly basis in 2018 based on a questionnaire (CAWI - Computer Assisted Web Interview). The results of research and their analysis have shown that consumer awareness regarding the awareness of quality marks increases, however, there is still a great need to build consumer awareness regarding the existence of quality marks and information that they provide to the consumer in terms of both quality and food safety. Research has shown that consumers are aware of the quality marks existence, but their knowledge about familiarity is still too small. It was shown that consumers, when making purchasing decisions, pay attention to product quality, price, quality certificate and ecological certificate. The factor that determines the safety of the product according to consumers turns out to be its composition. Consumers showed in research that they will not buy a product that has palm oil, sulfur dioxide, glucose-fructose syrup and aspartame.

11

Quality of life improvement in Kaizen aspect

Rosak-Szyrocka Joanna

Quality Production Improvement - QPI

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2019

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Vol. 1, Iss. 1

528--536

EN

The aim of the research is to analyze the quality of life improvement (Kaizen) in the running aspect in Poland. Until now, issues related to the running analysis of the quality life in terms were not the subject of broader, comprehensive scientific considerations. The research was taken in 2019 year and covered a group of 396 runners. The respondents are women posing 67,9% and men posing 32,1% residing in different areas of Poland. The research was based on a questionnaire (CAWI - Computer Assisted Web Interview). Although for most respondents the result is not the most important, they try to improve their running attitude and time. Runners use different ways to be motivated to work on themselves. An example of motivators can be a medal, obtained at the finish line or sharing success with participation in competition on social networks (Facebook).

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The role of the EFQM model in precepting quality in Polish enterprises

Rosak-Szyrocka Joanna, Rosak Marek

Multidisciplinary Aspects of Production Engineering

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2019

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Vol. 2, Iss. 1

399--406

EN

The purpose of the paper is to determine the degree of Polish companies’ maturity applying for Quality of the Year certification based on the EFQM excellence model. The study was conducted using a questionnaire (CAWI – computer assisted web interview). Company to get certified Quality of the Year had to get in the field of self-assessment carried out by the EFQM model at least 56%. Results and its analysis showed that among the 49 analyzed large companies seeking Quality of the Year certification only 3 achieved a value of 80% and above. Among the 10 companies selected for analysis only 3 has taken improvement actions. Based on the study carried out, the authors demonstrated that the analyzed companies that have been certified Quality of the Year are mature and conscious of quality, continuously improve, and apply modern techniques (traditional quality management tools, new quality management tools, quality management methods). The factors that determine the maturity and the awareness of the company in terms of quality are the elements included in the EFQM model (1. Leadership. 2. Vision, strategy, policy. 3. Human resources management. 4. Resource Management. 5. Process Management. 6. Customer satisfaction. 7. Employee satisfaction. 8. Cooperation with the environment. 9. Achievements companies in relation to the goals), as well as the awareness and the ability to use modern techniques.