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Performance Management of IT Professionals: A Humanistic Model

Alencar Terra Marcus Vinicius, de Oliveira Barros Vanessa Tavares, de Barros Rodolfo Miranda

Annals of Computer Science and Information Systems

2022

Vol. 30

721--729

Post-modern society has transformed performance-related issues into situations that are merely focused on goals and competitiveness, which generates, in IT professionals, the feeling of being under constant pressure due to the need to deliver immediate results. For this reason, Human Performance Management (HPM) has become an essential process within organizations, through which it is possible to improve, among other things, efficiency, productivity and satisfaction of employees. Its benefits are even more evident in areas such as Information Technology (IT), where evolution, complexity and uncertainty are constant factors. Based on this scenario, this study proposes a performance management model for IT professionals, linked to the philosophical current of Humanism and addressing aspects such as equality, respect, participation, competency and personal development. The research presented on this document is considered to have a positive impact on IT performance (individual/team/organizational), humanizing the relationship between IT employees and their organizations.