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The phenomenon of mobbing at work – initial report from the research

Gołąb Sylwia, Będzik Beata, Siedlecka Zuzanna

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2023

z. 168

133--141

Purpose: The article concerns the phenomenon of mobbing in the workplace. Possible causes and consequences of mobbing are described, as well as the specificity of mobbing behavior. Design/methodology/approach: In order to illustrate the phenomenon of mobbing, terminological arrangements are first made. Mobbing is analyzed through the prism of both its causes and the mechanism of its emergence, as well as the anticipated consequences of its health, social and economic effects. In order to draw a picture of mobbing in Polish companies, an in-house study was conducted. They were of a pilot nature, and only selected results are included in the paper. The survey was conducted in 2021 among employees of West Pomeranian Companies. The research method used to achieve the stated goal was a diagnostic survey, while the research tool used within this method was a standardized interview questionnaire. The study also used secondary data taken from public statistics, thematic reports and academic research. Findings: Research was conducted to determine the nature of mobbing activities. Primary data indicate that these behaviors tend to increase, while the conducted research indicates that there may be some problems related to the lack of openness in talking about this type of behavior for fear of negative consequences. Originality/value: Mobbing is a phenomenon that relatively rarely becomes the subject of research. There are many difficulties, both methodological and technical, in assessing this phenomenon. The paper analyzes this phenomenon in the context of behaviors encountered in Polish companies bearing the hallmarks of mobbing. The article is addressed to employees in order to make them aware of the dangers of mobbing at work, but also to managers in order to improve psychosocial factors in organizations.

Occupational burnout syndrome in the context of organization management

Będzik Beata, Gołąb Sylwia

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2022

z. 156

35--53

Purpose: The aim of the paper is to present the burnout syndrome as one of the many threats and determinants of the organizational management policy. The study also assessed the occupational burnout syndrome in the context of maintaining occupational health and safety and the relationship between these categories, which is a feedback. Design/methodology/approach: This paper provides a theoretical analysis of the burnout syndrome in the context of organizational management. Burnout is analyzed through the prism of both its causes and the mechanism of its formation and the expected health, social and economic effects. The paper uses secondary data taken from public statistics, thematic reports and scientific research. To illustrate the phenomenon, the available domestic data was used, and for comparative purposes, foreign data were also referenced. Findings: Burnout syndrome, posing a great threat to the effectiveness and efficiency of undertaken actions, should be one of the main determinants of the policy of broadly understood management in organizations. Practical implications: Psychosocial risks and work-related stress are among the key challenges in terms of occupational health and safety. The conditions and the growing phenomenon of burnout imply the need to take into account remedial measures at the organizational management level. The factors determining the development of organizations and economies, ie innovation, competitiveness, etc., indicated so far in the literature on the subject, are based on the quality of human capital and lose their effectiveness in the face of occupational burnout. The COVID-19 pandemic has exacerbated this phenomenon by weakening ties, trust contributing to the progressive corrosion of social capital. And even the best management and business development strategy will not be effective based on burned-out employees. Social implications: It is to raise awareness of the growing threat of professional burnout phenomenon and to indicate the necessity of undertaking specific preventive tasks by the management. Originality/value: This paper evaluates the professional burnout syndrome in the context of maintaining occupational health and safety and the feedback relationship between these categories. The article is addressed to employees in order to raise awareness of the threat of professional burnout, but also to managers in order to improve the work environment to protect the organization from the effects, including the costs of burnout.