Wyniki wyszukiwania - BazTech

1

Assessment of Wood Processing Safety in the Production Organization

Kotus M., Koloman K., Hudec M.

Multidisciplinary Aspects of Production Engineering

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2018

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Vol. 1, Iss. 1

727--737

EN

Occupational health and safety legislation imposes an obligation on the production organization to regularly and comprehensibly inform employees of the dangers, threats and risks involved. In the paper, we assessed the basic requirements of safety in the wood processing workshop on the forming disc saw. Deficiencies in non-compliance with security regulations were determined from the check list analysis (CLA). The safety assessment was performed using the extended point method, where we determined the value of the risk measure. When working on a saw blade, the risk cannot be accepted and safety precautions have to be proposed. For the production organization, we have proposed remedial measures and a safety card to be considered before working on forming disc saw. All the measures proposed by us were accepted and implemented by the production organization. Applying and observing safety measures can prevent the occurrence of an occupational injury or damage to the health of the worker.

2

Assessment of Customer Satisfaction as an Element Deciding About Enterprise's Competitiveness

Ingaldi M., Kotus M.

Multidisciplinary Aspects of Production Engineering

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2018

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Vol. 1, Iss. 1

657--664

EN

Enterprises which want to ensure a secure and stable market position must constantly look for ways to convince customers (current and potential) that their goods and services are competitive and represent a sufficiently high level of quality, consistent with the their needs. Service enterprises use specific methods and tools to analyze the quality of their services and to be sure that these services are competitive on the market. One of the important elements of such an analysis is the assessment of customer satisfaction. This research should be treated as a key stage in the customer satisfaction management system. Without knowing the customers' expectations, the enterprise is unable to determine what to improve and correct. In this case, the Customer Satisfaction Index (CSI), which not only indicates what to improve, but also shows the level of customer satisfaction, should be used. The purpose of the paper is to assess customer satisfaction in a service point of a known producer of men's clothes. The CSI index and a specially developed survey were used for the research. The questionnaire was filled in by the customers of the research service point after the service delivery. According to the obtained results, individual determinants should be maintained and monitored by the enterprise. The research also identified areas for improvement, i.e. product quality, design and ways of payment. However, the overall CSI score is good, which means that despite few problems with customers' satisfaction, they are satisfied with the research service point.

3

The use of importance/performance analysis in evalution of tranposport sevice

Ingaldi M., Kotus M.

Zeszyty Naukowe. Quality. Production. Improvement

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2015

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No. 2 (3)

124--136

EN

Services quality, because of their specificity, it is difficult to evaluate, especially since there is no their materiality, it can't be seen. Usually the gap between the expectations of customer and his perceptions in relation to a particular service is observed. In the chapter evaluation of transport service quality in chosen transport company in south of Poland was made. For this purpose the Importance/Performance analysis was used. First of all a survey was created. The same survey and its results were already used to evaluate quality management according to Servqual method in another paper (INGALDI M., WYWIAL S. 2015). In this case pairs of evaluations (Performance; Importance) were placed on Importance/Performance map. In this way the evaluation of the transport service was possible.

4

Reliability evaluation in the production process of aluminum castings

Jankajova E., Kotus M.

Production Engineering Archives

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2015

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Vol. 6, No. 1

49--51

EN

This article deals with reliability evaluation of the production process for die casting. Reliability of the production process was assessed on the basis of productivity and deformity. With suitably chosen production technology the increasing of labour productivity can be achieved alongside the required quality of aluminum castings.

5

Risk assessment of decreasing the failure of thermal liquid collector

Kotus M., Burda M., Pauliček T., Kiedrowicz M.

Management Systems in Production Engineering

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2014

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nr 1 (13)

10--12

EN

Object of the study is an evaluation of applied remedies at a process of decrement of failure of the thermal liquid collector by application of FMEA method. Remedies that lead into the minimisation of failures are proposed after identification and evaluation of potentially failures.

PL

Celem badania jest ocena zastosowanych środków w procesie zmniejszania ilości uszkodzeń kolektora cieplnego poprzez zastosowanie metody FMEA. Środki zaradcze, które prowadzą do minimalizacji wad zostały zaproponowane po identyfikacji i ocenie potencjalnych uszkodzeń.

6

Improving quality of statistical process control by dealing with non-normal data in automotive industry

Andrássyová Z., Paulicek T., Pichna P., Kotus M.

Management Systems in Production Engineering

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2012

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nr 3 (7)

26-30

EN

Study deals with an analysis of data to the effect that it improves the quality of statistical tools in processes of assembly of automobile seats. Normal distribution of variables is one of inevitable conditions for the analysis, examination, and improvement of the manufacturing processes (f. e.: manufacturing process capability) although, there are constantly more approaches to non-normal data handling. An appropriate probability distribution of measured data is firstly tested by the goodness of fit of empirical distribution with theoretical normal distribution on the basis of hypothesis testing using programme StatGraphics Centurion XV.II. Data are collected from the assembly process of 1st row automobile seats for each characteristic of quality (Safety Regulation -S/R) individually. Study closely processes the measured data of an airbag´s assembly and it aims to accomplish the normal distributed data and apply it the statistical process control. Results of the contribution conclude in a statement of rejection of the null hypothesis (measured variables do not follow the normal distribution) therefore it is necessary to begin to work on data transformation supported by Minitab15. Even this approach does not reach a normal distributed data and so should be proposed a procedure that leads to the quality output of whole statistical control of manufacturing processes.

PL

W artykule dotyczącym metod i technik prognozowania wartości kluczowych wskaźników efektywności obsługi (ang. Key Performance Indicators) zdefiniowano oraz sklasyfikowano te wskaźniki. Przedstawiono wymagania oraz sposób doboru wskaźników KPI. Dokonano przeglądu, a także scharakteryzowano metody i techniki prognozowania stanu organizacji utrzymania ruchu. Przedstawiono koncepcję wykorzystania wybranych metod oraz narzędzi gromadzenia oraz przetwarzania danych dla potrzeb prognozowania tego stanu.