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Correlations between trust, cooperation, norms and values in high-tech enterprises in Wielkopolska region

Libertowska Andżelika

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2022

z. 158

369--381

Purpose: The aim of the article is to analyze the results of research on the interdependencies between cooperation, trust, as well as norms and values, as key elements of social capital in high-tech enterprises in Wielkopolska Region. Design/methodology/approach: The analyzes carried out covered 51 enterprises belonging to advanced technology industries, including 41 small and 10 medium-sized ones. The research was conducted using the interview method, using a questionnaire and supported by the CATI technique. The obtained data were subject to further analysis and statistical inference. They consisted in determining the mutual dependencies for the three resources of social capital, i.e. trust, norms and values as well as cooperation (jointly creating the social capital of these enterprises) and their components. The relationships were determined based on the calculated Pearson's linear correlation coefficients. Findings: Based on the conducted analyzes, it is legitimate to conclude that the designated level of cooperation, norms, values and trust are closely related. For all combinations of the indicated resources, the determined Pearson's linear correlation coefficients are statistically significant with a probability of 0.05. Also, many combinations of the components of these resources are correlated with each other. Practical implications: The application dimension of the article is perceived in at least two possibilities. Firstly, for business representatives, it can be a valuable source of information on the key factors in the appreciation of social capital in a company. Secondly, on the basis of the calculated correlations, the article gives the opportunity to review the most important relationships between these components, which may also be useful from the point of view of the appreciation of social capital in the enterprise. It is also worth emphasizing the interdisciplinary nature by combining the scientific and application aspect, which can be used at the level of company management. Originality/value: This work deals with an original approach to social capital, both due to the conceptualization of the concept of social capital and its components, as well as the interrelationships between its components. It is also worth emphasizing the interdisciplinary nature of the work, combining the scientific and application aspects that can be used at the level of company management. Moreover, the methodology described in the research process may be used in enterprises operating in industries other than high-tech.

Ocena poziomu zaufania w wybranych przedsiębiorstwach należących do branż high-tech

Libertowska Andżelika

Zeszyty Naukowe Politechniki Poznańskiej. Organizacja i Zarządzanie

2020

Nr 81

129--140

Obecnie przedsiębiorstwa prowadzą swoją działalność w turbulentnym otoczeniu. Jest to związane z postępującymi procesami globalizacji oraz rozwoju gospodarki opartej na wiedzy, wspartymi rozwojem zaawansowanych technologii. Wobec tego menedżerowie muszą podejmować działania ukierunkowane na wzrost elastyczności organizacji. Poszukiwania źródeł tworzenia i osiągania przewagi konkurencyjnej skupiają się wokół czynników, które mogą ową elastyczność zapewnić. Są to tzw. miękkie zasoby przedsiębiorstwa, w tym zaufanie, związane głównie z jego kapitałem intelektualnym. Celem artykułu jest dyskusja nad znaczeniem, jakie ma w przedsiębiorstwie zaufanie, zarówno wewnętrzne, jak i zewnętrzne. Dodatkowo zawiera on wyniki badań własnych, których tematem jest ocena poziomu zaufania w przedsiębiorstwach należących do branż high-tech w Wielkopolsce.

Currently, enterprises operate in a turbulent environment. This is related to the progressing globalization processes, the development of the knowledge-based economy, supported by the development of advanced technologies. Therefore, managers are forced to take actions aimed at increasing the flexibility of the organization. The identification of sources of building and achieving competitive advantage are concentrated around factors that can provide this flexibility. They are the so-called soft enterprise resources, mainly related to its intellectual capital. The purpose of the article is to discuss the importance of trust in the company, both internal and external. In addition, it contains the results of own research on the assessment of the level of trust in enterprises belonging to the high-tech industries in the Wielkopolska region.