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Requirement Elicitation Techniques for Software Projects in Ukrainian IT: An Exploratory Study

Gobov Denys, Huchenko Inna

Annals of Computer Science and Information Systems

2020

Vol. 21

673--681

Elicitation is a core business analysis/requirements engineering activity that provides inputs for others like analysis, specification, confirmation, management. There is a significant number of specialized techniques that are used for requirement elicitation. The selection of the appropriate techniques considerably influences a project plan and success of a change as a whole. This paper is intended to analyze the industrial standards and experience of business analysts and requirement engineers in the part of elicitation activities. We conducted a survey study involving 328 specialists from Ukrainian IT companies and a series of interviews with experts to interpret the survey results. Furthermore, this paper provides the guideline in selecting a particular elicitation technique with respect to the type of project and situation.