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Industry 5.0 - directions of business action and knowledge of technology in the context of surveys of employees of manufacturing companies

Grabowska Sandra, Sługocki Waldemar, Saniuk Aleksandra

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2024

z. 202

139--152

Purpose: The purpose of this article is to assess the familiarity of employees of manufacturing companies with Industry 5.0 technologies and to evaluate their level of knowledge about their employer's current activities aimed at implementing the Industry 5.0 concept. Design/methodology/approach: The achievements and results presented in the article were obtained in a survey conducted. The survey covered manufacturing companies with their factories located in Poland. The duration of the survey work was from November 2022 to March 2023. The research instrument was a survey questionnaire. The survey was conducted using the Computer-Assisted Web Interview (CAWI) method. The empirical study involved 828 respondents. Findings: Most of the surveyed employees are aware that the enterprise where they work is investing in modern Industry 4.0 technologies. A large proportion of respondents know what financial condition the enterprise is in, and are familiar with the enterprise's goals and strategic plans. On the other hand, the least number of employees declare that they know in what strategic direction the enterprise where they work is heading, or are not aware of the enterprise's activities aimed at implementing Industry 5.0. It turns out that for the most part, Industry 5.0 technologies are of very low or low familiarity to the surveyed employees. Research limitations/implications: As a limitation of the study can be pointed out the fact that it was conducted in Polish conditions and only in relation to them can the conclusions drawn from it be read. Thus, it would be reasonable to conduct similar research in other cultural contexts in more and less developed countries. At this point it is also necessary to mention an important limitation of the study which is the subjectivity of the respondents. Originality/value: Original achievements obtained during the research include obtaining results from assessing the knowledge of Industry 5.0 technologies among employees of manufacturing companies and evaluating their level of knowledge about their employer's current activities aimed at implementing the Industry 5.0 concept.