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1 2025

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Difficulties in obtaining data for the quality of life survey process

Ligarski Mariusz J.

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2025

z. 215

269--282

Purpose: The aim of this paper is to examine how municipal offices acquire data in the quality of life survey process and to highlight the difficulties that arise at this stage. Design/methodology/approach: A questionnaire survey was carried out on a sample of 29 city halls of over 50,000 inhabitants located in Poland that conduct structured quality of life surveys. Information was obtained on the organization of the data collection process and the difficulties at this stage. Findings: Factors that influence the correct course of the data acquisition process in quality of life surveys were identified. Particular attention was paid to the frequency of the survey, the definition of indicators and the preparation for the survey. Limitations and problems that arise at the data acquisition stage were identified. A list of six main difficulties that should be taken into account at the planning stage of a quality of life study was developed. Research limitations/implications: Limitations arising from the specifics of the study are highlighted and directions for further research are suggested. Practical implications: Solutions have been identified that have practical applications for municipal offices and should improve the data acquisition process. Social implications: The social implications of the research have been identified. Proper data collection from residents should improve the quality of life. Originality/value: The paper outlines the importance of proper data acquisition in the quality of life survey process and its impact on subsequent decision-making and action. Attention was paid to the awareness and knowledge of those responsible for conducting quality of life surveys. It analyses the problems that arise at the data acquisition stage and, on this basis, identifies a list of six basic difficulties that should be taken into account when preparing for a survey.