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EN
Purpose: The aim of the presented research is to identify conditions of change process in city councils in Poland. Design/methodology/approach: In order to complete the research objective, the survey method was used. This method uses a targeted selection technique. It has been assumed that the selection of councils of cities in which the number of inhabitants exceeds 20,000, allows for the implementation of the research objective. Findings: The obtained results indicate that there is a strong conviction among the respondents about the awareness of the change process dynamics and finding their way in such a complex environment. Changes prepared and implemented by city councils make use of the achievements of modern management science, which is clearly indicated by the solutions used by them that activate participants of changes. Research limitations/implications: The basic limitation of the conducted study and the recommendation for future research is the measurement of the concept at many levels of the organizational hierarchy and among different groups of respondents. Originality/value: The article deepens the understanding of the change management process in city halls in Poland.
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