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EN
Purpose The article aims to present a proposal and discuss the Green Kaizen Model, which is focused on integrated development, ensuring cost reduction and fulfilling the requirements of all the organisation’s interested parties. Design/methodology/approach The authors have prepared and presented the Green Kaizen Model in the study. Its effectiveness has been confirmed in the balanced development of the DPF production process. Findings The development of the model, based on the multiannual experience of the automotive-oriented organisation and its systemic application, has confirmed that its implementation brings measurable benefits in the range of limiting the environmental aspects. Practical implications The paper should be of special attention to engineers interested in applying Green Kaizen and recycling materials databases to develop processes. Originality/value The value of the presented paper is constituted by the Green Kaizen Model. The proposed model may create a complex tool for improving the costs and quality range processes and be dedicated to sustainable development.
EN
The paper presents the possibility of usage of Integrated Pollution Prevention and Control (IPPC) as a manner of the environmental risk minimization in processes of plastics processing. Practical implication can be applied in case of any organisation, which manages the environmental risk by usage of integrated emissions analysis, study on the application of integrated permission and in effect - the achievement of integrated permission and observing the rules of the natural environment protection and Sustainable Development.
PL
W artykule przedstawiono zintegrowane zapobieganie i ograniczanie zanieczyszczeń jako sposób minimalizowania ryzyka środowiskowego w procesach przetwórstwa tworzyw sztucznych. Wskazano możliwość praktycznego zastosowania wytycznych dyrektywy IPPC w każdej organizacji, która zarządza ryzykiem środowiskowym poprzez zintegrowaną analizę i ocenę oddziaływania środowiskowego, uzyskanie pozwolenia zintegrowanego, a w efekcie - spełnianie wymagań ochrony środowiska i Zrównoważonego Rozwoju.
3
Content available remote Conformity assessment as a manner of risk optimisation in organisations
EN
Purpose: of the paper has been the revealing the dependence between conformity assessment of the implemented quality system of any kind and optimization of the system risk in typical production organisation, special organisation realising production for products supplied for the needs of arm forces as well as research and standardizing laboratory. Design/methodology/approach: Methodology used for the analysis has covered the analyses of results of internal and external audits conducted in Polish organisations certified on the basis of conformity assessment with requirements of ISO 9001 standard, AQAP 2110 publication and accredited under ISO/IEC 17025 standard. Findings: of analysis are as follows: estimation of number and character of nonconformities, occurring during processes of internal and external conformity assessment, has described dependences between size and branch of organisation, where the management system is implemented, phase of implementation as well as the time of the system functioning. Practical implications: can be applied in case of any organisation and any kind of audit; the used procedure of conformity assessment allows for the definition of the value of the risk connected with quality assurance - in management system based on quality criterion, in services, and both production and research processes. Originality/value: Value of the presented paper has been constituted by the description of different quality systems, based on requirements of ISO 9001, AQAP 2110 and ISO/IEC 17025 standards in the model of the management system using the conformity assessment in the improvement cycle of system risk minimization.
4
Content available remote Supervision over technological and measurement processes
EN
Purpose: of the paper has been an attainment of the thesis: “If there is something we can define, we can measure it. If there is something we can measure, we can analyse that. If there is something we can analyse, we can supervise that. If there is something we can supervise, we can improve that [1]”. Design/methodology/approach: used for the analysis has covered proposition of the supervision over measurement processes system that can be applied in quality assurance. Findings: of analysis are as follows: system of supervision over measurement processes performed (in compliance with real), realised in an organisation processes, can assure the achievement of the accurate and reliable results that, being the base of any feedback in any process, have fundamental meaning in making appropriate decisions. Practical implications: can be applied in case of any organisation, wanting to demonstrate the conformity of processes in the range of requirements that apply to: products, workers, natural environment and others by supervision over measurement equipment. Originality/value: of the presented paper has been obtained by working out the design of supervision over measurement system, also measurement system capability, which should be supplement for supervision over processes system in the assurance of processes and products quality.
5
Content available remote Minimization of environmental risk by optimization of the end-of-pipe processes
EN
Purpose: of the paper has been an attainment of the thesis that efficient minimization of environmental risk of processes can be realised not only by usage of new technologies creating no contaminants, but also by - fulfilling cleaner production requirements - the ‘end-off-pipe’ solutions. Design/methodology/approach: used for the analysis has covered optimization of hydrocarbon degradation as the ‘end-of-pipe’ process by determination of the efficiency of hydrocarbons chemical and biological degradation and evaluation of the effect of the initial content of the hydrogen peroxide on alkanes biodegradation. Findings: of analysis are as follows: both chemical and biological oxidation is a straight forward method for decreasing hydrocarbon concentration in the production wastewater, so - the possibility of optimization of the ‘end-of-pipe’ process. Practical implications: can be applied in case of any organisation, which, because of financial or technological reasons, minimizes the concentration of hydrocarbons draining off to the environment by the ‘end-off-pipe’ technologies. Originality/value: of the presented paper has been created by confirmation that application of the best available technologies is not the only way for efficient fulfilling legal requirements of integrated pollution prevention and control directive and cleaner production strategy assumptions.
6
Content available remote Improvement of safety by analysis of costs and benefits of the system
EN
Purpose: of the paper has been the assessment of the dependence between improvement of the implemented occupational health and safety management system and both minimization of costs connected with occupational health and safety assurance and optimization of real work conditions. Design/methodology/approach: used for the analysis has included definition of the occupational health and safety system with regard to the rules and tool allowing for occupational safety assurance in the organisational and technical way, analyses of costs and benefits of the system maintenance as well as study on the tools for potential improvement of processes. Findings: of analysis are as follows: continuously improving occupational safety management system guarantees the advancement of work conditions, the decrease of the rate of occupational illnesses as well as the lowering of the amount of occupational accidents. Research limitations/implications: can apply in case of any organisation, which uses both organizational and technical rules, methods and tools to assure the optimal level of occupational health and safety conditions. Originality/value: of the presented paper has been constituted by the specification of the continuous improvement tools and methods in the system implemented on the basis on quality criterion.
7
Content available remote Control of measurement equipment in the aspect of integrated quality management
EN
Purpose: of the paper has been an attainment of the confirmation that the base of improvement of production processes in the meaning of quality of products and safety workplace are the results of measurement, monitoring and analysis realised with usage of measurement equipment. Design/methodology/approach: Methodology used for the analysis has included design of the test and measurement system also measurement equipment required for the correct performance of tests. Findings: of analysis are as follows: properly designed system of management and supervision of test and measurement equipment should be capable of achieving the accurate and reliable results being the base for making subsequently relevant decisions. Practical implications: can apply in case of any organisation, which uses clearly established procedures for obtainment, identification, usage and calibration of test and measurement equipment. Originality/value: Value of the presented paper has been constituted by working out the plan of supervision of test and measurement equipment from the moment of selection criterion planning until the usage withdrawal.
8
Content available remote Quality assurance in the european higher education area
EN
Purpose of the presented paper aims at motivating the necessity of assuring the quality in higher education by implementation of the quality management system Design/methodology/approach covers the characterisation of strategic aims of the higher education, mostly - the principles of performance of higher education systems making possible the European cooperation and the comparability of the mechanisms and the results of activity. Findings of the carried out research are as follows: implementation of the rules of higher education system should ensure: level of education being the quality standard, coherent educational system allowing for mobile choice of the place of education, universal accessibility of education, lifelong education as well as recognition of knowledge, skills and qualifications in all countries of European Union. Practical implications: refers to any university which wants to assure quality in education by taking part in the Bologna Process. Originality/value: of the presented paper belongs to the idea and the progress of the Bologna Process as a European widespread venture aiming at establishing the European Higher Education Area and determination of the directions of development of higher education and the research systems.
9
Content available remote Kaizen philosophy a manner of continuous improvement of processes and products
EN
Purpose: of the paper aimed at motivating the legitimacy of implementation of kaizen system – the philosophy conducting to the continuous improvement of processes and products by the responsibility of all workers. Design/methodology/approach: used for the research has embraced the estimation of kaizen ideas including: connection of the kaizen with the range of duty, employee’s creativeness, practicality and efficiency of the idea, resources, deadlines in operations, involvement in accustoming the idea, possible success of idea, safety, quality, cost and time. Findings: of research are as follows: kaizen idea should have positive influence on areas outside department of employee, surpass the level of ordinary scope of duties of employee, be characterised by high level of practicality, what means that employee has devoted a lot personal time and energy to achieve effective implementation and obtain the results exceeding desired ones; correct functioning of kaizen system should be confirmed by statistics of implementation. Practical implications: can apply in case of any organisation which manages the quality by identification of the improvement area, selection of the key problem, definition of the cause of improvement, planning of the measurement, implementation of the improvement idea, analysis and comparison of the results and standardisation. Originality/value: of the presented paper is being constituted by the procedure of the carried out estimation of kaizen ideas taking into account practicality and efficiency of the idea, direct influence of it on safety, quality, cost and time as well as creativity and personal involvement of employee, which can be used as an improvement tool in every organisation estimating every improving activity.
EN
Purpose: of the paper has been an attainment of the confirmation that improvement of the effectiveness and efficiency of the processes is indirectly connected with the definition and assurance of the human recourses, infrastructure and work environment needed and reflecting directly assurance of the occupational health and safety. Design/methodology/approach: used for the analysis has included: collection of the information necessary for the risk assessment, identification of the occupational threats and their results, occupational risk assessment using standard method and intermediate events tree method as well as determination of risk acceptability and the proposition of improving actions in the process. Findings: of analysis, which have been conducted, are as follows: the input of the improvement of every process is being determined by the choice of proper methods of analysis and assessment; in the aspect of the occupational health and safety management - methods of the occupational risk assessment. Practical implications: can apply in case of any organisation, which manages the occupational risk by usage of both: standard general method taking into account probability of the threats occurrence and severity of their results and improving detailed method taking into consideration probability of the initiating, intermediate and ending events occurrence and their results. Originality/value: of the presented paper has been constituted by the methodology using the standard method fulfilling legal requirements connected with the obligation of the occupational health and safety assessment and the intermediate events tree method satisfying expectations linked up with the improvement of the process.
11
Content available remote Analysis of the clients’ satisfaction in the accredited laboratory
EN
Purpose: of the presented paper aimed at motivating the necessity of the accreditation of testing and calibration laboratories and usage of analysis of the clients’ satisfaction as factors deciding about the competitive advantage of those organisations on the European Union market and guaranteeing their participation in the European conformity estimation system. Design/methodology/approach: used for the research has covered the analyses of level of the clients’ satisfaction conducted in the main activity ranges of Polish accredited laboratory. Findings: of the carried out research are as follows: analysis of the clients’ satisfaction is the most important form of verification of degree of the clients’ requirements realisation and, making a ranking of the best and the worst categories of activities of laboratory, can be treated as a reliable source of information needed for their improvement. Practical implications: refers to any organisation with the quality management system implemented as well as to any accredited laboratory using estimation of the clients’ satisfaction as an element of continuous improvement and treating the results of the analysis as an supporting element of the investigated area. Originality/value: of the presented paper covers the methodology taking advantage of the analysis of the clients’ satisfaction as a tool for assuring the conformity in the management system in testing and calibration laboratories.
12
Content available remote The wire rod superficial processing and the quality and environmental criterion
EN
Purpose: Purpose of the presented paper is meant to enlight the common points between the application of practically well-matched methods of investigation and opinion of quality and usage of the modern technical, technological or organizational solutions, in this issue in the technological processes of preparation the wire rod surface to the plastic processing. Design/methodology/approach: Applied for the survey has comprised the adequate integrated expert methods of technological processes’ analysis and opinion, as well as the integrated opinion of technological processes using the Integrated Risk Ratio. Findings: of the led survey are as follows: the realization of quality and environmental policy in accordance with the proposed model results in the improvement of analyzed productive processes of steel wire rod, and in consequence-to their optimization both in the range of view of products quality and in the aspect of quality of environmental influence. Practical implications: Can refer to the substituting the chemical etching of wire rod by taking advantage of the technology, taking into account the method of mechanical removing of cinder. Originality/value: of the presented paper has been achieved by application of the new methodology covering the usage of integrated opinion of technological processes, including the Integrated Risk Ratio.
13
Content available remote Incompatibilities analysis in the accredited laboratory
EN
Purpose of the presented paper aimed at motivating the necessity of the accreditation of research and standardising laboratories as factors deciding about the competitive advantage of those organisations on the European Union market. Design/methodology/approach used for the research has covered the analyses of results of internal and external audits conducted in one of Polish accredited laboratories and estimation of the incompatibilities occurred. Findings of the carried out research are as follows: number and character of incompatibilities, which are exposed during internal and external audits, reflect size of organisation, where the management system is implemented, phase of implementation as well as the time of functioning. Practical implications refers to any organisation which has quality management system implemented as well as to any accredited laboratory using internal audits as an element of continuous improvement and treating incompatibilities not as something disqualifying the investigated area, but as an supporting element. Originality/value of the presented paper belongs to the methodology comprising the usage of internal audits' results - proved incompatibilities - as a tool for obtaining and assuring the confidence in the management system.
EN
Purpose: Purpose of the presented paper aimed at motivating the necessity of the simultaneous implementation of Quality Management System, Environmental Management System, as well as Occupational Health and Safety Management System and showing the possibility of usage the simultaneous estimation of incompatibilities, environmental impacts and results of threats to occupational health and safety; in this case in the process of thermal treatment. Design/methodology/approach: Methodology used for the research has covered the integrated method of technological processes' analyzes and opinion taking advantage of general algorithm of estimating the risk connected with the presence of incompatibilities, environmental impacts and effects of threats to occupational health and safety. Findings: Findings of the carried out researches are as follows: the realization of quality, environmental and occupational health and safety policy using the proposed model of processes' estimation leads to the improvement of the analyzed productive processes by the preventive and corrective actions, and in consequence - to their optimization from the point of view of products' quality and in the aspect of quality environmental influence and occupational health and safety. Practical implications: Practical implication can refer to the replacement of different methods of estimation the incompatibilities in Quality Management System, environmental impacts in Environmental Management System and the after-effects of threats to occupational health and safety in Occupational Health and Safety Management System by applying of the integrated estimation of the risk; what has been verified in the processes of thermal treatment of the steel wire. Originality/value: Originality of the presented paper belongs to the methodology comprising the usage of integrated estimation of technological processes.
15
Content available remote Occupational risk assessment in the process of continuous steel casting
EN
Purpose: of the presented paper aimed at motivating the necessity of the implementation of Occupational Health and Safety Management System and showing the possibility of usage the estimation of threats to occupational health and safety and results of threats; in this case in the process of continuous steel casting. Design/methodology/approach: used for the research has covered the occupational health and safety risk assessment including the identification and classification of the threats, occupational risk assessment as well as calculation of its acceptability. Findings: of the carried out researches are as follows: the realization of occupational health and safety policy using the occupational health and safety risk assessment leads to the improvement of the analyzed processes by the preventive actions, and in consequence - lowering of the occupational risk to the acceptable level. Practical implications: can refer to continuous steel casting processes and to the usage of occupational health and safety risk assessment, identification of the threats connected with physical factors in the sudden manner acting on worker as well as recommendation of the preventive actions in the form of the means of collective and individual protection and organizational and procedural means. Originality/value: of the presented paper has the meaning both for the employees from the point of view of work in the safe and hygienic conditions, as well as for employers from the point of view of creation the proper work background and possibilities of legal and normative requirements fulfilling.
16
Content available remote Integrated method of technological processes estimation in materials engineering
EN
Purpose: of the presented paper is meant to explain the necessity of implementing the Integrated Quality, Environmental and Occupational Health and Safety Management System and using the proper methods of estimating the technological processes, which takes into account not only the final products but also the environmental influences and occupational health and safety; in this case in the steel wire production. Design/methodology/approach: applied for the survey has covered the integrated opinion of technological processes based on the quality, environmental and occupational health and safety criterion and using the Integrated Risk Ratio to estimate the risk connected with occurrence of nonconformities, environmental aspects and threats to occupational health and safety in the analyzed processes. Findings: of the carried out researches are as follows: the realization of quality, environmental and occupational health and safety policy by the integrated methods of technological processes estimation and in accordance with the proposed models results in the improvement of analyzed productive processes of steel wire rod, and in consequence - to their optimization both in the range of view of products' quality and in the aspect of quality of environmental influence and occupational safety. Practical implications: refers to the application in the steel wire production of the technological model and model of operational control lowering the Integrated Risk Ratio. Originality /value: of the presented paper has been achieved by application of the new methodology concerning the usage of integrated methods of technological processes estimation, including the Integrated Risk Ratio.
PL
W niniejszym opracowaniu przedstawiono na przykładzie jednego z przedsiębiorstw krajowego przemysłu metalowego integrację Systemów Zarządzania w oparciu o kryterium jakości. Zwrócono uwagę, że jedynie "podejście procesowe", pozwalając na identyfikację poszczególnych procesów, określenie ich kolejności oraz wzajemnych zależności, a tym samym likwidując sztuczny i niepraktyczny podział na poszczególne systemy, jest w stanie zapewnić ciągłe doskonalenie Zintegrowanego Systemu Zarządzania.
EN
In the present paper an integration of management systems by simultaneous implementation of Quality Management System, Environmental Management System and Work Security Management System based on the ISO 9001:2000 has been shown. One has taken note that the only possibility of continual improvement of management systems is Model of a process - based quality management system.
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