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Methods of managing multigenerational human resources in the era of the fourth industrial revolution

Stawiarska Ewa, Klasa Zuzanna, Wons Julia

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2024

z. 203

489--505

Purpose: The article presents a literature review of management methods (applicable to multi- generational work environments of enterprises remaining in constant digital transformation). The primary objective of the literature research was to identify universal principles for methods of managing a multigenerational workforce of digitalizing enterprises and to point out the generational diversity that must be taken into account by a manager using the selected methods. Results: Special attention was paid to recommending management methods and instruments that compensate for digital competence gaps in older generations and relational gaps in younger generations. Practical implications: The results of the research highlighted the integrative role of managers in organizations where employees come from different generations. The findings underscore the importance of each employee having a sense of his or her place in the organization. The results are an inspiration for managers to appreciate the value of multi-generational personnel in the era of Industry 4.0. Social implications: Modern management in a multi-generational work environment poses numerous challenges for managers, but also opens up new opportunities. A key aspect is the adaptation of management methods to the specifics and expectations of different age groups in the era of the fourth industrial revolution. Originality/value: The addressee of the work is the manager of a company with multi- generational employees. The novelty of the consideration is the formulation of recommendations that serve managers of companies undergoing digital transformation to adapt to the requirements of Industry 4.0.