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EN
The main idea of the article is assessing the feasibility of introducing Corporate Social Responsibility (CSR) for airlines. Moreover, the authors think that the environmental aspect in CSR is the most important, which predetermined the focus on this CSR component in the article. The article provides several examples of airlines that actively use CSR to improve their image, attract new, and increase the loyalty of existing customers. Environment indicators of the flight operations group on the performance indicators were established.
EN
A methodical approach for the determination of economic and socio-environmental costs in the application of the city consolidation center at the micro level was proposed and tested on real data. Two options of urban delivery of small shipments are considered, in particular, for e-commerce - direct delivery and delivery through the micro-consolidation center. The system of indicators proposed in this work allows a detailed assessment of the economic component of direct and consolidated delivery, including transportation costs, the functioning of the consolidation center costs and costs for pedestrian delivery to the residential district customers. Socio-economic indicators allow considering the interests of other residents of the city, suffering from a dense traffic flow and harmful emissions from freight vehicles. The proposed method of integrated assessment was tested on real data of a micro district of the city. The results made it possible to estimate the proportion of each component of expenditures in the economic, socio-environmental and total costs for both delivery options. The analysis of the sensitivity of costs to changes in the input parameters showed the difference in the strength of influence, and the rating of influencing factors. The proposed method allows us to estimate the economic costs of all participants in the urban delivery process for small shipments, as well as to prove the rationality of using micro-consolidation to serve a micro district of a large city.
EN
Purpose. The main purpose of the article is to assess the economic and socio-environmental costs of the urban delivery of small shipments in difficult weather conditions with a combination of different delivery means - a car, a motorcycle, a bicycle and a pedestrian courier. Methodology. The methodology for determining the integrated costs of urban logistics for small shipments in difficult weather conditions is based on an assessment of the region's synoptic data, statistics on road accidents and congestion levels, as well as on the specific operating conditions of the delivery company. Results. The result of the work is the cost of combining all - season delivery means with a motorcycle and a bicycle, which can only be used under favorable weather conditions. The theoretical contribution. The theoretical contribution consists in the presentation of a methodology that makes it possible to estimate the complex costs of a combination of various urban delivery means. Practical implications. Practical implementation consists in calculating the total costs for the delivery of goods for an online store in Kyiv with various combinations of delivery means, which allows to choose the most successful alternative.
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