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The importance of teachers’ cultural intelligence for the internationalization process of higher education

Teneta-Skwiercz Dorota, Sobińska Małgorzata, Białowąs Piotr

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2022

z. 160

613--630

Purpose: The main purpose of this article is to diagnose the level of cultural intelligence of academic teachers of public economic universities in Poland and identify factors related to this kind of intelligence. Design/methodology/approach: The tests carried out were quantitative. The following methods were used: analysis of the subject literature, surveys, and analysis of organizational documentation. Findings: The study showed that the level of cultural intelligence of teachers of economic universities in Poland is relatively high and slightly different between the surveyed universities. There was no correlation between the cultural intelligence level and such variables as gender and a scientific degree. On the other hand, the number of languages known at the communicative level and the number of countries in which the employee has stayed under international cooperation programs are positively correlated with the level of cultural intelligence. Research limitations/implications: The original plan was to carry out the survey at all five public universities of economics in Poland. Eventually, due to a small number of completed questionnaires, teachers from three public universities of economics were included in the study. Practical implications: This study may contribute to revealing the factors influencing the cultural intelligence level of academics and, consequently, the intercultural work environment and the wider internationalisation process of universities. Originality/value: This is pioneering research on the level of cultural intelligence of employees at Polish economic universities. Some of the findings are novel, such as the diagnosed correlation between a lecturer's academic degree and the level of cultural intelligence. The authors believe that their study may inspire researchers from other countries to conduct more in-depth research in the area of cultural intelligence of lecturers.

Restrukturyzacja przedsiębiorstwa a jakościowe paradygmaty zarządzania – wyniki badań

Białowąs Piotr

Problemy Jakości

2019

R. 51, nr 11

9--12

W artykule autor ogólnie przedstawia nadrzędne zasady zarządzania oparte na filozofii TQM i próbuje odpowiedzieć na pytanie, na ile wartości te są widoczne w czasach współczesnych. Pokazane są przykłady realizacji tradycyjnych zasad zarządzania jakością współcześnie, poprzez wsparcie nowoczesnych systemów informatycznych. Główne elementy artykułu koncentrują się wokół problematyki wpływu powszechnych w chwili obecnej w świecie procesów radykalnej restrukturyzacji na kulturę organizacyjną. W artykule przedstawiono wyniki badań w tym zakresie przeprowadzone w wybranym przedsiębiorstwie farmaceutycznym. W założeniu artykuł ma skłaniać do pogłębionych dyskusji w zakresie dalszego rozwoju metod zarządzania, które coraz silniej ingerują w struktury przedsiębiorstw.

In the article, the author presents the general management principles based on the TQM philosophy and tries to answer the question to what extent these values are visible in modern times. The text shows examples of the implementation of traditional quality management principles today, by supporting modern IT systems. The main elements of the article focus around the issue of the impact of radical restructuring processes on the organizational culture in the today’s world. The article presents the results of research in this area carried out in a selected pharmaceutical company. The assumption is that the article is intended to encourage in-depth discussions regarding the further development of management methods that are increasingly interfering with company structures.