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1 2013

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Efficient Adoption and Assessment of Multiple Process Improvement Reference Models

Jeners S., Lichter H., Rosenkranz C. G.

e-Informatica Software Engineering Journal

2013

Vol. 7, nr 1

15--24

A variety of reference models such as CMMI, COBIT or ITIL support IT organizations to improve their processes. These process improvement reference models (IRMs) cover different domains such as IT development, IT Services or IT Governance but also share some similarities. As there are organizations that address multiple domains and need to coordinate their processes in their improvement we present MoSaIC, an approach to support organizations to efficiently adopt and conform to multiple IRMs. Our solution realizes a semantic integration of IRMs based on common meta-models. The resulting IRM integration model enables organizations to efficiently implement and asses multiple IRMs and to benefit from synergy effects.