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1
Content available Selected instruments for improving university management
Jakubiec Marcin
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2024
|
z. 195
219--230
EN
Purpose: The aim of the article is a theoretical and cognitive characterization of selected instruments for improving university management (such as concepts, systems and methods in the area of quality management), and then analyzing their knowledge and use on the example of the University of Bielsko-Biala. Design/methodology/approach: The article is a theoretical and analytical study in the field of selected instruments for improving university management, based on a case study of the University of Bielsko-Biala. The analytical part of the article was carried out in the last quarter of 2023 and included the university's rector and other management staff. Findings: The case study allowed to indicate which instruments for improving university management are known and used at the analyzed university. The presentation of some of the instruments was supported by practical examples of their use, in particular in the area of value stream mapping. Research limitations/implications: Limitations in the implementation of the case study in the field of university management improvement instruments should be related to the instruments included in the analysis. Such action is usually subjective and the researcher is not always able to comprehensively address the issue at hand, taking into account the methodological and substantive aspects. Practical implications: Through a case analysis, it was indicated which instruments for improving university management are known and used at the studied university. Such an analysis may be a contribution to further research and discussion on management improvement instruments that can be used by universities. Originality/value: The added value of the article is the case analysis, which allowed for the identification of selected improvement instruments that can be used in university management.
2
Content available Selected issues of using Lean Management in university management
Jakubiec Marcin
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2023
|
z. 175
179--192
EN
Purpose: The aim of the article is to present an analysis of selected elements of Lean Management - barriers in management systems and methods of improvement on the example of public universities in Poland. Design/methodology/approach: The article is a theoretical and empirical study presenting selected results and an analysis of the survey results. The study was conducted on a group of 58 public universities in Poland in 2021-2022. Findings: The analysis of the research results presents the characteristics of selected barriers in the management systems of the analyzed universities. The answer to the existing barriers is the presentation of selected methods of improvement undertaken by the managers of the surveyed universities in order to minimize or eliminate them. Research limitations/implications: The limitations relate to the conducted study and result from the selection of selected barriers in university management systems for the study and the ways of improving these systems. Therefore, some of the barriers or ways of improvement may have been omitted, which will be taken into account in subsequent research and articles. Practical implications: The results of the study show the barriers in management systems in the surveyed universities, which are often a source of waste and other problems. As part of the study results, university managers indicated which improvement methods they take to counteract the existing barriers. Originality/value: The added value of the article is a study conducted on a group of public academic universities in Poland in the field of implementation of selected elements of Lean Management.
3
Content available Improvement of the production process using Lean Management - case study
Jakubiec Marcin
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2022
|
z. 158
229--242
EN
Purpose: The aim of the article is to present the benefits of using selected Lean Management elements in the production process on the example of a company producing mechanical seals. Design/methodology/approach: The article is theoretical and empirical in nature and is based on the analysis of a selected case. In the empirical part, the analysis concerns selected elements of the production process in the examined enterprise. Findings: The results obtained in the article refer to the benefits of using Lean Management in the production process in the analyzed enterprise. The use of identification and elimination of waste and standardization of activities at workplaces (introduction of job instructions) in selected areas of the production process allowed for the improvement of its parameters, which was presented in the article. Research limitations/implications: The limitations in the empirical area could be the reference only to selected aspects of Lean Management and the analyzed process. Future research will cover the broader scope of Lean Management and other companies. Practical implications: The results of the case study show the direct impact of Lean Management on the parameters of the analyzed production process. Thanks to the use of Lean Management, the process parameters have improved, which is an important factor in the context of the effectiveness of the company's functioning as a system. Originality/value: The added value of the article is the practical presentation of the use of Lean Management to improve the parameters of the production process.
4
Content available Importance of employee training in the process of human resource management - selected aspects
Jakubiec Marcin
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2020
|
z. 148
225--237
EN
Purpose: The main purpose of the article was to examine the impact of the employee trainings on the motivation among the employees of the selected organization. Design/methodology/approach: The theoretical part of the article was prepared with the use of literature analysis. The practical part of the article relating to the research was carried out with the use of questionnaires. Findings: The research was intended to provide an answer whether the employees take part in various courses or not, what kinds of employee trainings are the most popular among the participants and how do they affect their level of motivation. Finally, the research intended to measure the impact of other motivational systems on the participants, as well as to obtain the data related to the most successful systems of incentives in the enterprise. Research limitations/implications: The research was conducted in the selected organization and among a limited number of participants. For further research, similar organization could be selected in order to compare results and extend conclusions concerning practical and social implications. Practical implications: According to the results, the employee trainings have a big impact on people’s motivation and, in most cases, they influence the motivation positively. It is important for an organization to have at its disposal competent personnel, that is not only well-trained, but also highly motivated. Social implications: In order to affect the personnel effectively, managers should be aware of the factors that influence the behavior of employees in an organization. However, the complexity of motivational issues leads to different problems in the practical realization of motivational theories. Nevertheless, the researchers share the opinion of the importance of motivation in the effective human resource management. Originality/value: An organization cannot realize its strategies and objectives without the employees. They play a decisive role, because almost everything that occur in an enterprise depends on the people working within it. Therefore, it is important for an organization to have at its disposal competent personnel, that is not only well-trained, but also highly motivated. The article presents standard ways of motivation, but in conditions of a selected organization – English language school, a type of organization which is examined very rarely, what constitutes its new value.
5
Content available The importance of internal communication for management of an organisation
Jakubiec Marcin
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2019
|
z. 134
47--62
EN
The article concerns the role of internal communication for efficient management of an organisation. The author divided the article into two parts. The first part - theoretical - was based on critical analysis of literature on the examined topic. It relates to the meaning of organisational communication, myths and misconceptions occurring in this area, key factors of communication, functions of internal communication and exemplary strategies for communication improvement. The second part of the article - empirical - concerns the research realised in the selected organisation, representing an international financial group. The research was carried out with the use of a questionnaire survey and implemented the following goal: analysis and assessment of internal communication, especially factors creating communication and the effectiveness of tools of its realisation. The main topics of the research concerned: general analysis of internal communication in the analysed organisation, factors creating the process of internal communication, assessment of the effectiveness of communicative tools, factors determining the effectiveness of communication and a final analysis of internal communication. The article is finalised with the summary, emphasising the most important results of the research.
6
Content available Analysis of use of selected improvement instruments in university management systems
Jakubiec Marcin
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2019
|
z. 136
153--164
EN
The article constitutes a theoretical-empirical study concerning possible improvement instruments that can be implemented in the management systems of Poland’s public, economic universities. The theoretical part of the article concerns critical analysis of literature relating to improvement and improvement instruments dedicated to the examined universities. In the empirical part of the article, analysis of use of improvement instruments was done by employing the following methods: case study, standardized questionnaire, documents analysis and deduction. The analysis concerned: knowledge about instruments, their usage, instruments’ assessment and directions of possible improvements of management systems of the examined universities.
7
Uwarunkowania zastosowania koncepcji Lean w zarządzaniu uczelnią wyższą
Jakubiec Marcin
Problemy Jakości
|
2019
|
R. 51, nr 5
2--6
PL
W artykule zrealizowano cele – teorio-poznawczy oraz empiryczny. W obszarze teorio-poznawczym dokonano analizy literatury przedmiotu w ramach następującej struktury artykułu: istota jakości usług w kontekście funkcjonowania uczelni wyższej, istota i model Lean, zasady Lean oraz ciągłe doskonalenie Kaizen. W ramach celu empirycznego dokonano analizy uwarunkowań zastosowania koncepcji Lean w zarządzaniu uczelnią wyższą. Posłużono się metodą analizy przypadku – case study. Obiekt badawczy został wybrany celowo. Dodatkowo w części badawczej artykułu wykorzystano metody – wywiadu oraz analizy dokumentacji badanej uczelni. Analiza przypadku objęła: identyfikację modelu zarządzania uczelnią, analizę barier występujących w procesie zarządzania, analizę instrumentów Lean możliwych do zastosowania w zarządzaniu uczelnią wraz z ich oceną oraz wskazanie możliwości doskonalenia systemu zarządzania uczelnią.
EN
In the article, two following goals were realized – theoretical and empirical. In the theoretical part of the article the author analyzed literature in areas: the essence of service quality in the context of a university functioning, the essence of Lean and Lean model, principles of Lean and Kaizen continuous improvement. The empirical part analyses conditions for Lean Concept application in management of a university. Case study method was used and the examined company was selected. Additionally, the author used the following methods: interview and documentary analysis. Case analysis covered: identification of university management model, analysis of barriers in management of a university, analysis of Lean instruments that can be applied in university management as well as their assessment, indication of the possibilities of improving the university management system.
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