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Designing the design. Application of design thinking to social innovation planning

Piłat Patryk

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2024

z. 193

317--341

Purpose: This narrative review shows the scope of the application of design thinking in planning social innovations based on the goals of implementing design thinking identified in the literature. Design/methodology/approach: This paper is a classic literature review, with particular emphasis on articles from recent years presenting specific practices in the application of design thinking. Research limitations/implications: This study is a qualitative review and cannot constitute the basis for a quantitative assessment of the effectiveness or convenience of using the discussed approach in social innovation. Moreover, this is not a systematic review. Therefore, it is not free from possible areas that have not been fully exposed. Practical implications: This study can help build a strategy for using design thinking to plan social innovations by entities that are interested in them. In particular, it allows you to identify the goals of using design thinking that are consistent with the goals of a given organization. However, this approach has not yet been used. Social implications: This paper identifies the goals of using design thinking based on the analysis of current practices; therefore, it contributes to a better understanding of the organization’s operating strategy, which is particularly useful in promoting and planning social innovations. It can accelerate social innovation where it can be the subject of this approach. Originality/value: The presented paper is an original review of scientific work. It is particularly addressed to management theorists and practitioners, who may find it helpful in identifying new areas in which they can apply the design thinking approach. The term ‘desing thinking’ is generally understood as an approach to problem-solving or a specific problem-solving process based on this approach.