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Assessing the Compatibility of Work System Factors Through an Integrative Model: A Case Study

Wallace S., Shoaf C., Genaidy A. M., Karwowski W.

International Journal of Occupational Safety and Ergonomics

2003

Vol. 9, No. 1

27--35

Work Factor Compatibility (WFC) theory proposes that human performance is dependent on the interaction of various components (e.g., physical and mental task demands, physical environment, social environment) of the work system and integrates multiple human performance perspectives into a single mathematical model. Work Factor Analysis (WFA) is a comprehensive survey administered to employees to determine the WFC index. WFA also provides recommendations for targeting specific work system areas for improvement. Preliminary testing oft he tool was conducted at a manufacturing operation of a Fortune 10 company. Results are discussed and recommendations for further study are made.