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1 Paszek A.

1 2011

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Budowa systemu zarządzania wiedzą w przedsiębiorstwie produkcyjnym. Część II: Przykład

Paszek A.

Zarządzanie Przedsiębiorstwem

2011

Vol. 14, nr 1

35-43

The second part of the article presents examples of knowledge management system construction on the basis of research methodology described in the first part. The presentation of examples starts from the knowledge resources analysis of a given company, representing a group of specialized manufacturers of railroad points of railway and tram lines, railroads intersections and their constituent elements. Products knowledge resources have been divided into two basic information groups: general and detailed information about railroad turnouts subassemblies. Each of the groups represent significant products features and include their examples. Production systems knowledge resources are based on the characteristics of treatment technology applied in the company. Examples of input and output information sets and diagrams of knowledge flow within a company have been presented under the analysis of production processes knowledge. The paper includes examples of determined knowledge management processes support methods. The process or knowledge resources location is based on elaborated knowledge maps. The maps facilitate fast determining of distinct competencies of the individual employees and such locations within a company, which provide information necessary for starting new production. A method based on a structure of knowledge forms has been applied in the process of knowledge obtaining. It facilitates ordering of information sets which refer to the problem to be solved and a record of knowledge in form of decision rules. The forms facilitate additionally an introduction of decision explanation mechanisms in the knowledge management system. Examples of production knowledge processing stages have presented at the technological production preparation range of a given assortment. Methods applied in them are based on expert methods. A staged production preparation process was elaborated for the purpose of knowledge identification, with distinguished significant decision problems. This facilitates identification of knowledge which is necessary for solving a problem and their subsequent ordering according to a method of knowledge management system construction. Knowledge formalization is based on construction of designing principles, with detailed information on the technological process. Examples of graphic formalization and a record of rules for the design of railroad turnouts elements treatment have been included. The implementation stage was linked with the processes of use and maintenance of production knowledge. Example of PC-Shell system application was presented, applied in the construction of knowledge base for initial treatment technological operations of chosen elements. The system elements in form of blocks have been described in detail: facets, rules and control as well as the programme instructions applied. The final part includes part of the programme source code and examples of forms, generated during the system work.