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Do telematics technologies help to manage road transport enterprises? Evidence from SME in Poland

Zalewski Wojciech, Osińska Magdalena, Żurek Mirosława

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2022

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z. 157

723--740

EN

Purpose: This study evaluates the acceptance of GPS/GPRS-based telematics technology in freight road transport companies registered in Poland. Design/methodology/approach: The evaluation is based on a survey of 500 representative road transport companies carried out in 2020. The Technology Acceptance Model was estimated, and its results were checked for robustness. The scope of the information collected in telematics systems is defined in terms of its perceived utility and perceived ease of use at the operational management level. The latent factors affecting technology use are defined and implemented. Findings: Most respondents (80%) claimed that telematics systems had a considerable influence on the effectiveness and efficiency of the whole company's operation. It contributed to a higher number of orders executed per time unit, more effective use of the driver's working time, and increased the entrepreneurs' trust in the company. The companies employing more workers recognize the higher usefulness of telematics systems and are motivated to use the technology more widely than smaller enterprises. TAMs estimated separately for small and medium-sized enterprises did not significantly differ among the parameter estimates. Research limitations/implications: The Technology Acceptance Model is a useful analytical tool for evaluating telematics technology acceptance by the road transport sector. The study is based on a random sample of enterprises observed once in 2020. It is recommended to monitor them in two or three waves to compare the dynamics of the telematics usage process. It is planned to continue the study in that direction. Practical implications: The outcomes are valuable in practice twofold. Firstly, the extension of telematics systems use is interesting for final users, i.e., road transport companies that will find scope for their application. Secondly, the results are helpful for system providers who get knowledge on telematics perception from enterprise management. Originality/value: Although widely applied to other IT systems, the TAM model has not been used to evaluate the use of telematics in road transport companies. The paper justifies TAM's categories at the operational management level in road transport enterprises, contributing to understanding managers' behavioral aspects of decision-making.

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Technology acceptance in learning history subject using augmented reality towards smart mobile learning environment : case in Malaysia

Suhaimi H., Aziz N. N., Mior Ibrahim E. N., Wan Mohd Isa W. A. R.

Journal of Automation Mobile Robotics and Intelligent Systems

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2022

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Vol. 16, No. 2

20--29

EN

In alignment with smart city initiatives, Malaysia is shifting its educational landscape to a smart learning environment. The Ministry of Education (MoE) has made History a mandatory subject for passing the Malaysian Certificate of Education to grow awareness and instil patriotism among Malaysian students. However, History has been known as one of the difficult subjects to study for many students. On the other hand, the Malaysian Government Education Blueprint 2013-2025 seeks to “leverage ICT scale up quality learning” across the country. Therefore, this study aims to identify the factors that influence the intention to use Augmented Reality (AR) for mobile learning in learning History subject among secondary school students in Malaysia. Quantitative approach has been chosen as the research method for this study. A direct survey was conducted on 400 secondary school students in one of the smart cities in Malaysia as the target respondents. The collected data are analysed through descriptive statistics and Multiple Linear Regression analysis by using Statistical Package for the Social Sciences. Based on the results, the identified factors that influence the intention to use AR for mobile learning in learning History subject are Gender, Perceived Usefulness, Perceived Enjoyment, and Attitude Towards Use. The identified factors can be a good reference for schools and teachers to strategize their teaching and learning methods in pertaining to History subject among secondary school students in Malaysia. Future studies may include the study of various types of schools in Malaysia and explore more moderating effects of demographic factors.

3

The enterprise management system : evaluating the use of information technology and information systems

Borisova Viktoria V., Demkina Olga V., Mikhailova Anna V., Zieliński Remigiusz

Polish Journal of Management Studies

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2019

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Vol. 20, No. 1

103--118

EN

The purpose of this study is to complement the existing approaches towards the evaluation of the quality of ITS use in enterprise management. This article explores the point of using information technologies and systems in enterprise management and articulates an evaluation approach that can be applied to it. In this article, a Technology Acceptance Model is used to evaluate the use of information systems and technologies. According to this model, the use of any technology will be effective only if the Perceived Usefulness and the Perceived Ease of Use are high. The study surveys 120 industry experts. The survey sample is composed in accordance with the compatible criteria (competence, area of engagement, and experience of work in the leading companies). The Enterprise-Resource Planning, Customer Relationships Management, and Supplier Relationships Management systems have the highest scores, with the reliability coefficient of 0.89. A comparative assessment has been conducted on information technologies, which are used in operations management. The proposed approach can be used in any enterprise.

PL

Celem tego badania jest uzupełnienie istniejących podejść do oceny jakości wykorzystania ITS w zarządzaniu przedsiębiorstwem. W tym artykule bada się zastosowanie technologii i systemów informatycznych w zarządzaniu przedsiębiorstwem oraz przedstawia podejście ewaluacyjne, które można do niego zastosować. W tym artykule zastosowano model akceptacji technologii do oceny wykorzystania systemów i technologii informatycznych. Zgodnie z tym modelem korzystanie z dowolnej technologii będzie skuteczne tylko wtedy, gdy postrzegana użyteczność i odczuwalna łatwość użytkowania będą wysokie. W badaniu wzięło udział 120 ekspertów branżowych. Próbka ankiety składa się zgodnie z kompatybilnymi kryteriami (kompetencje, obszar zaangażowania i doświadczenie w pracy w wiodących firmach). Systemy planowania przedsiębiorstwa i zarządzania relacjami z klientami oraz zarządzania relacjami z dostawcami mają najwyższe wyniki, a współczynnik niezawodności wynosi 0,89. Przeprowadzono ocenę porównawczą technologii informatycznych wykorzystywanych w zarządzaniu operacjami. Proponowane podejście można zastosować w dowolnym przedsiębiorstwie.

4

Examining the success factors of smart watch : a behavioral perspective on consumers

Lin Chih Wei, Yang Chin-Cheng, Sia Wei Yeng, Tang Kai-Yu

Polish Journal of Management Studies

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2019

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Vol. 20, No. 2

368--378

EN

The purpose of this study was to investigate factors influencing consumers’ intention to use Apple Watch by applying Decomposed Theory of Planned Behavior (DTPB). The subject of the study was the Apple Watch users in Taiwan. The researcher used purposive and snowball sampling as the sampling method, a total of 350 surveys were issued, 327 valid surveys were collected and the effective response rate was 93.43%. The collected data were analyzed by confirmatory factor analysis and structural equation model. The results are illustrated as follow. First, the overall behavior model of Apple Watch users constructed by Decomposed Theory of Planned Behavior in this study fitted well. Second, the research model has well explanatory power to wearable device users, which is R² of attitudes, subjective norms and perceived behavioral control on behavior intentions have reached 63%. Third, perceived usefulness and perceived playfulness are the most two important influencing factors on attitudes. Interpersonal influence is the most important influencing factor to subjective norm. The most influencing factor of perceived behavioral control is facilitating condition.

PL

Celem tego badania było zbadanie czynników wpływających na zamiar korzystania przez Apple z zegarka przez zastosowanie dekompozycji teorii planowanego zachowania (DTPB). Przedmiotem badania byli użytkownicy Apple Watch na Tajwanie. Badacz zastosował celowe i śnieżkowe pobieranie próbek jako metodę pobierania próbek, wykonano w sumie 350 badań, zebrano 327 ważnych badań, a efektywny odsetek odpowiedzi wyniósł 93,43%. Zebrane dane przeanalizowano za pomocą potwierdzającej analizy czynnikowej i modelu równań strukturalnych. Wyniki zostały zilustrowane w następujący sposób. Po pierwsze, ogólny model zachowania użytkowników Apple Watch skonstruowany przez Dekomponowaną Teorię Planowanego Zachowania (DTPB) w tym badaniu dobrze skonstruowany. Po drugie, model badawczy wyjaśnia użytkownikom tych urządzeń, subiektywnych norm i postrzeganej kontroli behawioralnej nad zamiarami zachowań osiągnął 63%. Po trzecie, postrzegana użyteczność i postrzegana zabawa to dwa najważniejsze czynniki wpływające na postawy użytkowników.

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Acceptance of payment systems from the perspective of merchants

Możdżyński D.

Information Systems in Management

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2018

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Vol. 7, No. 1

26--34

EN

To date, the problem of acceptance of payment systems and technology from the consumer's perspective has been intensively investigated. Dahlberg et al. [1, 2] indicated diminishing need for additional research on the acceptance of payment systems by consumers. On the contrary, evaluation of adoption of payment systems by other participants of the market in the e-commerce ecosystem, in particular merchants, is still missing. This paper attempts to fill the existing gap. The objective of this paper is to propose determinants that merchants use as guidance in accepting or not a payment system. The main factors influencing the acceptance of payment systems by merchants have been defined basing on the commercially available “eXpay” system [8], as well as the TAM and UTAUT models. On this basis, a new model containing intention constructs and moderators significant from the merchants' perspective has been proposed. In the paper, the components of the model and possibilities of its application in further research are discussed.

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Application of the Technology Acceptance Model to OCR-based CAPTCHA systems. Preliminary results

Łupkowski P, Kleka P

Bio-Algorithms and Med-Systems

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2012

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Vol. 8, no. 2

207--220

EN

This research investigates the applicability of F. Davis’ Technology Acceptance Model (TAM) to OCR-based CAPTCHAs involved in a free e-mail accounts registration process. The results provide preliminary evidence that the model may be a useful tool for research focused on acceptance of CAPTCHAs. The results are especially interesting when it comes to the concept of perceived usefulness and its direct relationship to the concept of attitude toward use. This relation indicates a new area of research for CAPTCHA developers interested in improving usability and accessibility of these systems.

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Użycie modeli na potrzeby analizy użytkowników systemów informatycznych. Ujęcie teoretyczne

Banaś J.

Organizacja i Zarządzanie : kwartalnik naukowy

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2010

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nr 3

5-16

PL

W artykule omówione zostały wybrane teorie dotyczące zachowań człowieka: Teoria Uzasadnionego Działania oraz Teoria Planowanego Działania. Przedstawiono, oparty na nich, Model Akceptacji Technologii wraz z możliwymi modyfikacjami. Zaprezentowane zostały możliwości wykorzystania powyższych modeli na potrzeby analizy użytkowników systemów informatycznych w Polsce.

EN

The paper discusses selected theories of human behavior: Theory of Reasoned Action and Theory of Planned Behavior. Based on previous models the Technology Acceptance Model with its possible extensions has been presented. The possibility of using these models for the analysis of users of information systems in Poland have been also presented.