This paper presents a method to determine readiness of a complex technical system on the basis of Markov model of technical objects operation and maintenance process. All the considerations have been presented on an example of a selected real urban means of transport operation and maintenance system. By identifying the system under investigation and the multi-state operation and maintenance process being carried out within it, an event-based and mathematical model was built, assuming that the model of that process was a homogeneous Markov process X(t). Afterwards limiting probabilities pi of staying in the process states X(t) and transport system readiness were determined for the operation and maintenance data obtained from the investigations of the real transport operation and maintenance process.
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