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Surprises : The warranty, the reliability, and the systemability

Pham H.

Journal of Polish Safety and Reliability Association

2008

Vol. 2

299

In the fast growing, competitive global market and dynamic environments, we not only depend upon the continued functioning of a wide array of complex machinery and equipment of our everyday safety, security, mobility and economic welfare but also expect our electric appliances, automobile, transportation stations and data exchange systems to perform and perform well wherever and whenever we need them in order to survive. Such expectation is seldom realistic since it eventually breaks down, particularly when the system (or product) nowadays is operating in a complex random operating environment. Strong warranties are becoming more useful tactics for developers to attract potential customers especially due to the slowing economy. This talk discusses the research challenges and trends, and the reflections of the perception between the warranty, the reliability and the systemability.