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1 2012

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Smartphone use as transparency improvement tool in the supply chain execution

Graf H. Ch., Tellian N.

Research in Logistics & Production

2012

Vol. 2, No. 1

5-15

As Supply Chain Transparency is a key success factor for effective Supply Chain Event Management (SCEM), many companies want to track & trace their individual orders. A new SCEM concept uses proven internet-based technologies and the Global Positioning System (GPS) on smartphones to overcome given media breaks of proprietory IT systems and addresses existing obstacles, especially in the fields of intermodal transports. With the integration of common smartphone technologies and transformation of social network principles into the professional field of logistics, a state-of-the-art toolkit is being developed for complex supply networks. Researched benefits result in a quick and interactive information flow with regards to the transparency of transports and shipped items. Gathered information can be published quickly to all relevant stakeholders in real time (like the sender, the shipper or the receiver of a load).