The paper deals with the implementation of the JSW Capital Group’s (Poland) Demand and Quality Driven Production Management System (SPPJ – System Zarządzania Produkcją oparty na Popycie i Jakości) using a service-oriented architecture (SOA). The main components of the SPPJ architecture have been characterized, and the scope of their integration has been defined. The individual parts in the first area, i.e. quality management, have been described in detail. Due to the extensive nature of the issue, components in other areas, i.e. planning and scheduling, coal extraction and processing, coke production, as well as sales and logistics, have only been signalled. Results of the analysis of the implementation of particular components of SPPJ areas have also been presented. The development of the system and the way of implementation in a mining environment is important from the perspective of achieving the superior objective of the JSW Capital Group’s Quality Programme, which is to increase the efficiency of management of the exploited deposit and the volume of commercial product supply.
This paper presents the viewpoint and thought of its Author about the issues of integration of management from the outlook of quality strategy. Author discusses most common types of strategy integration, integrated management with special emphasis on standardized management systems using the example of triad - quality, environment and occupational health and safety - also looking at the problem globally. It is indicated that the main factor stimulating the development of those activities is the process of continuous improvement of realised integration processes.
Jakość jest ważnym zagadnieniem we współczesnym konkurencyjnym świecie. Współczesne przedsiębiorstwa poszukują sposobów, które zapewniłyby im przetrwanie na rynku i dlatego jednym z fenomenów naszych czasów jest zauważalny wzrost jakości. W artykule została przedstawiona idea TQM (zarządzanie jakością) oraz cele wprowadzania norm ISO serii 9000.
EN
Quality is an important issue in today's competitive world. Contemporary enterprises are looking for ways that ensure their survival in the market and therefore a noticeable increase in quality is one of the phenomena of our times. The paper presents the idea of TQM (Total Quality Management) and aims of implementing ISO 9000 standards.
Wyznacznikiem zarządzania kapitałem intelektualnym przy wykorzystaniu koncepcji TQM Scorecard jest wspólne traktowanie założeń modelu EFQM oraz Balanced Scorecard.
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