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EN
This study aims to identify and analyse critical success factors (CSFs) for an organisation aiming for a resilient supply chain. The methodology followed is the systematic analysis of big databases, such as Emerald, Science Direct, and Taylor & Francis, by using a specific set of keywords for filtering. The systematic literature review leads the author to the exploration of several CSFs, followed by their prioritisation by using principal component analysis. The paper highlighted eleven vital CSFs: top management commitment, development of an effective SCM strategy, logistics synchronisation, use of modern technologies, robust information and communication technology, information sharing with SC members, collaborative partnership, improved forecasting, trust development in SC partners, collaborative partnership, strategic partnership, development of reliable suppliers, continuous improvement in the preparedness and response practices, capacity building and training and staff development. The CSFs highlighted in the paper relate to all small and medium-sized enterprises (SMEs). This paper identifies the CSFs for developing a resilient supply chain that is comprehensive and has the potential to address uncertain circumstances. This work is the first of its kind on CSF assessment and categorisation in resilient supply chains.
EN
The COVID-19 crisis hit the economy hard, it is a global situation of declining activity due to a highly contagious disease which has pushed the world to the brink of a deeper recession than ever. Small and medium-sized enter-prises constitute 92% of the Moroccan economic fabric, they are among the organizations most seriously affected by the current pandemic. This paper examines the problems that exist before and during this crisis, in order to raise major challenges and choose the ideal approach that will strengthen the competitiveness of these compa-nies. the analysis is based on secondary data and the literature to demonstrate the different constraints of these companies and to show the importance of lean manufacturing as the guarantor of industrial performance. the main question is how the alignment of Lean principals goes well with the desired improvement and with the constraints posed by this crisis, the primary objective of Lean is to provide the means to succeed and accelerate competitiveness. Finally, these circumstances can be a real opportunity to assist Small and Medium Moroccan companies to integrate the methods they need, and “Lean approach” is one of the best performance solutions to adopt in a post COVID-19.
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